Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

Edited March 1, 2021

Best app in the world! Mr. Mike B is an amazing professional. Thank you sir, for walking me through the process and explaining how Custom Cat can help my martial arts school have more of an impact within the communities that we serve. Truly a God send for my school.

Dragon Training Systems
United States
Almost 3 years using the app
April 20, 2022

The CustomCat team is fantastic! They're extremely helpful and knowledgeable. And I love that they have folks that answer the phone. At a time when so many companies don't even offer any phone support, CustomCat maintains that personal connection. I highly recommend CustomCat.

Namaste the Day
United States
Almost 3 years using the app
Edited June 11, 2019

I just tried setting up CustomCat on my Shopify account and had a bit of an issue. I sent an email describing the issue and received a quick email reply from Brett, including a phone number to call if I had additional questions or concerns. I called the number and spoke with Brett directly and received great direction on what steps I need to take to resolve the issue (including how to videos on CustomCat's website.) It is really comforting to know you can call and speak to a live person. Down time is lost business time and it is great to get a quick response! Thanks!

Great Rebel Shark
United States
Over 2 years using the app
February 15, 2020

Easy to use. Fulfilment with about 1-2 day. Great experience. Thank CustomCat . I will use this app for my next store.

Teefele - Best T-shirt Design - Printed in USA
Vietnam
Over 2 years using the app
May 14, 2020

I use this app when i start my POD business.
Customcat is the fist solution.
It's fast processing, shipping and product quality.

Myfreedomstyle
United States
Over 2 years using the app
April 29, 2021

the best supplier ever, very fast shipping, high quality, base cost very cheap, support quickly. I'm highly recommend this app.

navyteam
Vietnam
Over 2 years using the app
Edited October 2, 2020

I had problems with the new app, but they solved it within 2 minutes. I put a bad review, but the truth is that they have earned the 5 stars. Regarding the app, it was always 5 stars for price and quality.

Calvino Brigante
Spain
Over 2 years using the app
August 5, 2020

Great company! Awesome turnaround time and when you call, the customer service is patient and very helpful.

ClubsAndSticks
United States
Over 2 years using the app
July 22, 2021

The order management item after updating is more convenient. I can review the address and shirt order, before no. Convenient for re-checking

marrtee
Vietnam
Over 2 years using the app
Edited September 25, 2019

CustomCat does a Great Job, Really like the large inventory matched by the Quality of the products. Customer Service has a Personal Touch. ( Thanks for Coming through ) Tried a couple of other POD 's Really Satisfied with CustomCat

Bent Color LLC
United States
Over 2 years using the app