Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customizable products, high print quality, and fast shipping. They commend its competitive pricing, quality control, and the DIGISOFT printing method. Excellent communication is provided through emails and a Facebook seller community group. Customer service is highly praised, with several representatives receiving specific commendations. Some merchants, however, have expressed dissatisfaction with policy changes. The interface is basic and may require some familiarization, but tutorials are available on YouTube.

April 15, 2021

Good! Product quality and shipping time are also very fast. I've been with CustomCat for a few years now and I just have to say these guys are GREAT! They have the fastest turnaround time of any POD supplier we've used and the quality is second to none.

Lovelypod
United States
About 2 years using the app
Edited May 3, 2019

CustomCat has a Customer Service superstar by the name of Jahaira. They were extremely helpful with a variant issue we were dealing with. They worked the with us for about 2 weeks, troubleshooting different things until we finally were able to track down the issue. I've never experienced such phenomenal support. I mean, THEY literally went over and above to solve our issue. We were damn near ready to hire them to our staff if we could. It really made us feel like our partnership was super valuable.

REP U HBCU Apparel
United States
Almost 2 years using the app
April 27, 2019

Awesome! This app is so amazing, Great communication, shiping so fast and Good price. Highly Recomemded.

AnLeePee
Vietnam
Almost 2 years using the app
November 30, 2018

Created T-Shirts & a mug in a snap. Great app able to publish directly to store, couldn't be easier.

Designs by Xeucis
United States
Almost 2 years using the app
March 5, 2019

Brett Feinbaum is a beauty! give that man a raise! ....................................................................................................

DNAthletx
Canada
Almost 2 years using the app
October 22, 2020

I love CustomCat! I have been using them since 2016 and still love using them as my go-to drop-shipping company. Their customer service is on point and super friendly! They always strive to be better, which I love that about them. I would totally recommend using them.

DecalCustom
United States
Almost 2 years using the app
November 25, 2021

I used this app to help me create and design products to sell on my store. My experience has been excellent! This app has provided me with many product options and was easy to use.

Waves of Nashville
United States
Almost 2 years using the app
October 9, 2017

Great fulfilment. Quick and easy.

Hardtuned
Australia
Almost 2 years using the app
April 24, 2019

I used this app to build my store and sell on Amazon, eBay. I really like the quality of product, customer service, quick response (almost under 24h). 5 star for everything.

AZ Family Gift
Vietnam
Almost 2 years using the app
Edited March 18, 2021

I have been an active user of Customcat for a couple of years. I am very impressed with the support, ongoing improvements, shipping times, addition of new products and community. Best POD out there. Updating this review 2 years later they are everything said above and more! They have worked really hard listening to seller and improving shipping, app and products. Communication is the key and they have it!

It Is All You Want
United States
Almost 2 years using the app