Reviews (556)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.
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The team at CustomCat is very responsive and helpful. Also, the product selections are great and would recommend this app to anyone looking for great products, high-quality prints, and excellent customer service.
Good guys. Their customer support is on top of things so if you do have an issue they've always been very helpful. Their prices are much better as well.
We have been super pleased with the quality of the merch as well as the great customer support! We had so many questions when we started with a new merch site and JT has been incredibly patient and helpful in helping us quickly learn how to navigate through.
This is best app for fulfillment POD, high quality and low basecost with fast shipping. Very fast and good support. Thank you so much
It's my first time using this platform as customer service manager. CustomCat platform works smoothly for me, so far in my experience. The team are pretty responsive, delays happen but I totally understand and it's valid for me, coming from someone in customer service sector. I have wide flexibility in applying available features according to various scenarios. The management also has very considerate replacement and refund policies.
Good quality products, fast shipping. I really like the customcat working interface: flexible, smart, convenient.
A+++++++++++++++++++++++++
We have been super pleased with the quality of the merch as well as the great customer support! We had so many questions when we started with a new merch site and JT has been incredibly patient and helpful in helping us quickly learn how...
Nothing that I can think of comes to mind at the moment. Thus far everything was been fine. Great team so far!
CustomCat has always delivered my product to my customers in a timely manner. The product quality is very good. Very helpful when i have issues. Not sure if i have his name right but Mike was extremely easy to deal with and handled my issue promptly.Thank you
I use multiple dtg production and fulfillment companies for my store but, I recently needed embroidery and on performance polos for a particular customer. I decided to give CustomCat a try because their range of performance products is very good. I ordered a shirt for myself as a test case but, also had a customer purchase one at the same time. Both arrived and not only are the shirts good quality (Adidas® ) the embroidery is great! I have since ordered other items and so far, no issues with the products or printing or embroidery.