Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

October 9, 2021

Im excited to get started using your app to create all my brands. Lots to choose in your site. How often do you add new apparel?

Lil Devil Clothing Company
United States
Over 2 years using the app
Edited March 31, 2021

I love CustomCat! The support is amazing. I couldn't get the personalization aspect to play nice with my new Shopify theme (Debut) so I reached out to CustomCat for help. Just got this email from Alex: "I just fixed it. Interestingly, your theme's product template did not contain 'jquery' which is pretty standard for all themes I have worked with. Once I added the line of code to your product template it fixed the issue. Test it out and make sure it works for you!" YAY, it now works!!!

Retro Pets Art
United States
Over 2 years using the app
June 29, 2021

I have been very satisfied with my customcat embroidered products and especially my logo that's on my products. The products in my opinion are high quality.

You Matter Co.
United States
Over 2 years using the app
Edited June 10, 2021

Custom Cat is by far the best fulfillment company I work with. They're better than Printify, Printful and all others. I'm working diligently on moving all things over. Great to work with, and easy to deal with. Turnaround is great, and they stand by what they do.

Dave's Logo Apparel
United States
Over 2 years using the app
March 17, 2021

I've been with CustomCat for a few years now and I just have to say these guys are GREAT! They have the fastest turn around time of any POD supplier we've used and the quality is second to none. Rod Vener

The Naughty Pint
United States
Over 2 years using the app
November 12, 2020

I just got started and already loving seeing my mugs on customers. Fast processing time under 24 hours

WingToday MT-B
Japan
Over 2 years using the app
April 3, 2019

This app is amazing. Customer Service is great... I always get all my questions answered on time. Ive never had any problems with them.

Love and Loyalty LLC
United States
Over 2 years using the app
May 16, 2020

Been using CC for over 2 years. They're the best. Especially with their new warehouse and upgraded everything, you will not find better turnaround times in the POD business. Nor better customer service or tech support.

The Dude's Designs
United States
Over 2 years using the app
June 2, 2020

Customcat is a great company. A good quality shirt manufacturer. Our customers highly appreciate the quality and design. The customer support staff is very good. Thank you for bringing this wonderful

cuongnx8
Vietnam
About 2 years using the app
December 23, 2020

I've been using CustomCat for 3 weeks now after a recommendation from a colleague. My main POD provider was struggling getting orders out timely for the holidays. CC really came through for me. Very consistent with processing orders and so far great reviews from customers. I will continue to use them beyond the holiday. And the thing I loved the best is they have been excellent with communication which many POD providers lack.

Inspired Style Shop
United States
About 2 years using the app