CustomCat: Print on Demand , 556 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its wide range of customizable products, high print quality, and fast shipping. They commend its competitive pricing, quality control, and the DIGISOFT printing method. Excellent communication is provided through emails and a Facebook seller community group. Customer service is highly praised, with several representatives receiving specific commendations. Some merchants, however, have expressed dissatisfaction with policy changes. The interface is basic and may require some familiarization, but tutorials are available on YouTube.
Refine
-
By rating
I have limited IT skills so establishing any online platform is daunting to say the least - I have found Custom Cat easy to use and more importantly when I have had problems their support service has been exceptional (speedy responses, polite and informed responses and a willingness to walk you through any issues, however basic, without attitude). I wouldn't hesitate to recommend Custom Cat to anyone and once all the online stuff is done their products are top quality whilst considerably cheaper than their opposition - well worth the monthly $ commitment if your serious about establishing a viable online store.
First of all - what a great company. Your first concern is probably shirt quality. I wear the shirts I sell and they look great to me after many washings. Next is ease of shirt creation. I can create a pile of custom shirts very quickly with their system. Next is customer service - STELLAR!! I wish every company I dealt with was as fast and competent as Customcat. Today I had a setting wrong in Shopify that led to 7 orders not going through. One phone call with JT at Customcat got me going and he also fixed my settings so I did not have that issue again - all in about 4 minutes. I love Customcat!!
CustomCat is one the best print on demand company out there. I have being using them fulfil my faith based apparel products for years. I love their customer service especially Mr. mike who goes extra mile to help you out. Their app is user friendly. They have variety of product to pick from compare to other print on demand company. Their printing quality is great, and no complain from my customers.
I've been Customcat's partner for more than 2 years. They work very well, I always receive their support.
I love using customcat! Easy to navigate and the staff is amazing! Mike B helped me out when I ran into a snag. I'm new to the DTG scene and still learning. Even with that being said he treated me like I was a long time customer and was very responsive via email and calls. I don't know if I can get that level of customer service anywhere else. My customers are extremely happy with the products as well. I highly recommend them!
Brett Feinbaum was very helpful in clarifying the file requirements to upload images and design products. I am well on my way to launching my store sooner than expected because of his assistance.
It is friendly, useful app for POD, fast delivery, our customers write good review on quality product. We highly recommend this app.
I really feel honored to work with the supplier. shipping so fast And Good Price. This ap So Amazing
Easy to Work With. Great customer support. Like the app a lot. Also have group support on Facebook. Thanks
excellent customer service. Five stars for CC********************************************************