Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support, user-friendly interface, and comprehensive features. They appreciate its seamless integration, speed, and bug-free performance. The app's pay-for-what-you-need pricing model is well-received. It enhances customer experience with easy password resetting and order tracking. It also aids in efficient customer account management and improves the professional look of sites. Features like multilingual support, a user-friendly loyalty program, custom forms, and social login are also praised.

January 25, 2024

C'est clairement la meilleure app surtout pour le programme fidélité ! L'équipe de support est super réactive, franchement merci.

Spliff ®
France
1 day using the app
Froonze Limited replied January 26, 2024

Merci beaucoup pour votre avis! Nous sommes très heureux de savoir que vous avez aimé notre programme de fidélité!

April 18, 2024

Best support

ALTERhubs
Greece
About 17 hours using the app
Froonze Limited replied April 19, 2024

Thanks for your review!

November 10, 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

TENNIS LADY
United States
6 months using the app
Froonze Limited replied November 11, 2023

Thank you so much for your review!

April 11, 2024

STreamlined our operations and makes it much much easier to deal with tickets.

Greenery Galaxy
United States
18 minutes using the app
Froonze Limited replied April 12, 2024

Thanks for your review!

January 2, 2024

Great customer support.

Feminine UAE - Sensual Lingerie
United Arab Emirates
29 days using the app
Froonze Limited replied January 3, 2024

Thanks so much!

October 30, 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

My Store
India
2 months using the app
Froonze Limited replied October 31, 2023

Thank you so much for your review!

November 17, 2023

Exactly what I was looking for. A smooth customer portal that is also easy to integrate with other apps. Like subscription, and rewards.

Tiel Energy Group AB
Sweden
14 days using the app
Froonze Limited replied November 18, 2023

Thanks so much for your review!

September 6, 2023

Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!

DiVino.com.au
Australia
7 months using the app
Froonze Limited replied September 7, 2023

Thanks so much for your review and appreciation of our team!

May 16, 2023

Great customer support. I had a CSS issue that they fixed in less than an hour. Very fast turn-around. I also like that they offer a list of other apps that integrate into Customer Accounts Concierge so you can customize your customer experience quite a bit. There is so much that this app offers for customers including the ability to download PDF Invoices with certain apps which is very helpful for a B2B business.

Emerald Parts
United States
10 months using the app
Froonze Limited replied May 17, 2023

Thanks so much for your review! We are so happy to hear our app's B2B functionality was useful for your store!

October 20, 2023

Exactly the app I needed. Great support team, very professional, helpful and quick. Supported me perfectly in individualizing the wish list just the way I wanted it to be.

SAM & LIZZY
Germany
About 1 month using the app
Froonze Limited replied October 21, 2023

Thanks so much for your review!