Reviews (2,005)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

September 17, 2021

Love how easy it is to chat with back end support and they are always diligent on fixing our issues!

Feed Me Fight Me
United States
Over 4 years using the app
May 23, 2020

App works well. Their engineering team was very knowledgeable and works hard to assist as soon as they can.

Urban Ember
United States
Over 4 years using the app
Edited May 16, 2024

Great customer service! Had an issue with the button displaying and reached out to customer service chat and they fixed it within 5 minutes. Thank you!

WHOLESALE - The Natural Dog Company
United States
About 4 years using the app
June 3, 2022

Superb app and a super cool customer support team. Awaiting them to release whatsapp alerts as well .

Care n Cure Online Pharmacy Qatar
Qatar
About 4 years using the app
August 4, 2020

Amazing app and service to match! I was initially concerned if the app would work for us because most of our products have variants, but no issues there. We used to contact customers manually when items were back in stock, but no more! The automation is awesome and we have lots of customers sign up for notifications. This app has been huge for us and a MUST HAVE! Thank you for such a great app!!!

Divatress
United States
About 4 years using the app
March 6, 2022

Great app and very efficient customer service!I would highly recommend this app. We got so many sales through it.

OIYA
United States
About 4 years using the app
January 13, 2022

We encountered a problem with the app after installing our new theme. They were SUPER FAST to respond and quickly fixed the problem! Very happy with the service so far and glad that we didn't have to wait the usual "someone will get back to you in 24 hours" response.

Stoner Wishlist
United States
About 4 years using the app
Appikon Software Pvt Ltd replied January 13, 2022

Thank you so much for your kind review. That motivates us to work harder for our valuable customers.

-Abuzar Khan

Edited April 4, 2023

Back in Stock does what it says it will do. The developers have been really responsive in getting the look of the button how we wanted it. We are still working out some of the details, but so far so good. Thanks!
7/20/20 - Just wanted to add another shoutout: Super helpful and responsive help desk. They have gone out of their way to make the app work for us. 8/16/22 - They continue to be very responsive when we have issues. We appreciate that. Thanks Abuzar for your help today! 4/3/23 - They do ask for a review at every interaction, but we have had quite a few, and they are always responsive and helpful.

Hey June
United States
About 4 years using the app
Edited April 28, 2021

This app is such an easy way to automate back in stock notifications. Easy sales as soon as you get items back in stock. Love it!
Support is very attentive and responds right away; they helped me troubleshoot when we couldn't determine if it was the app acting funny, or my theme.

WomanShopsWorld
United States
About 4 years using the app
April 27, 2021

This app has been super helpful for us! We've run out of stock a few times and have managed to recapture some of our interested sales through Back in Stock alerts. We also use it as a pre-register mechanism for upcoming launches and it works really well for that too!

alder apparel
Canada
About 4 years using the app