Arts And Crafts Pop Up Shop
Fabulous!! Great support, great app, total satisfaction!! Well done guys
Awesome app! Would like to see it integrated with Facebook & Google reviews and be able to embed a slider of those reviews.
This is an awesome FREE app that allows you to continuously track and monitor customer satisfaction. Set-up is EASY!
Good app. You will get tons of reviews because of this! I had about 12 in my first week of using! Most reviews may be brief but atleast its something!
Great app and some real useful insights.
Great app i absolutely love it
Rui Yong Hobby
only thing is there is no way to deal with some bad review, sometimes people don't know what they do( we are hobby shop, customer purchased a model kit by themselves but turns out he has no skill to build the kit, then they give us bad review said much harder than what they expected, but that's not our problem), and sometimes some people just want to make your online store down, if we can easy to deal this kind of situation, I think all the
website owner will love this app.
So far, there is no such app can help store or online website to deal with this situation.
Just what we were looking for.
Great App for NPS! Recommend for Sure. Easy install and working. Little expensive tool, but necessary...
Felma The Cow
I've installed the customer guru the moment I've opened the shop. I didn't know it's full potential until about 6 months into our existence. You can get a feedback not only from your online customers but also those that visit your shop in person. On top of that you can add their feedback onto your website following very clear and easy instructions (trust me I'M NOT an IT guru).
The app sends questions to your customers, which you can edit. And if they don't respond they get a reminder (you can set this up as you wish).
When you get the feedback back, you can see who was it from, what they bought which helps in establishing what to change and what you do right.
Customer service excellent and easy.