Customer.guru Net Promoter NPS

Customer.guru Net Promoter NPS

by Customer.guru

Survey Net Promoter Score, get testimonials & product reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    81% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
    (7)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (3)

All reviews

41 - 50 of 153 reviews

Arts And Crafts Pop Up Shop

Fabulous!! Great support, great app, total satisfaction!! Well done guys

Balloonexpress

Awesome app! Would like to see it integrated with Facebook & Google reviews and be able to embed a slider of those reviews.

Thanks!

Natural Adventure

This is an awesome FREE app that allows you to continuously track and monitor customer satisfaction. Set-up is EASY!

Toallmyblackgirls

Good app. You will get tons of reviews because of this! I had about 12 in my first week of using! Most reviews may be brief but atleast its something!

Suppliersdirectonline

Great app and some real useful insights.

Major Vapour

Great app i absolutely love it

Rui Yong Hobby

great app!
only thing is there is no way to deal with some bad review, sometimes people don't know what they do( we are hobby shop, customer purchased a model kit by themselves but turns out he has no skill to build the kit, then they give us bad review said much harder than what they expected, but that's not our problem), and sometimes some people just want to make your online store down, if we can easy to deal this kind of situation, I think all the
website owner will love this app.
So far, there is no such app can help store or online website to deal with this situation.

Sadixs Com

Just what we were looking for.

Bike Village

Great App for NPS! Recommend for Sure. Easy install and working. Little expensive tool, but necessary...

Felma The Cow

I've installed the customer guru the moment I've opened the shop. I didn't know it's full potential until about 6 months into our existence. You can get a feedback not only from your online customers but also those that visit your shop in person. On top of that you can add their feedback onto your website following very clear and easy instructions (trust me I'M NOT an IT guru).

The app sends questions to your customers, which you can edit. And if they don't respond they get a reminder (you can set this up as you wish).
When you get the feedback back, you can see who was it from, what they bought which helps in establishing what to change and what you do right.

Customer service excellent and easy.
Highly recommended!!