Customer.guru Net Promoter NPS , 195 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to collect and integrate customer feedback, providing valuable insights for improvement. Its automated email system and customer segmentation feature are efficient, leading to increased reviews and improved customer relationships. The app's tracking of the Net Promoter Score (NPS) is a valuable tool for understanding customer experiences. Many merchants also commend the quick and friendly customer service.
Refine
-
By rating
very good. useful for us. nps is a good metric
Really nice tool for feedback. Helped us improve our business understanding customer pain points.
great app!
only thing is there is no way to deal with some bad review, sometimes people don't know what they do( we are hobby shop, customer purchased a model kit by themselves but turns out he has no skill to build the kit, then they give us bad review said much harder than what they expected, but that's not our problem), and sometimes some people just want to make your online store down, if we can easy to deal this kind of situation, I think all the
website owner will love this app.
So far, there is no such app can help store or online website to deal with this situation.
Awesome app and amazing customer service, thank you so much Jaraj!!
Amazing Application :),
i highly recommend it.
Super easy to use with quick and friendly customer service!
Best support ever! They really go above and beyond to figure out your issues.
the app is easy to use and works perfect
Muito bom app para ter um retorno do que o cliente acha da loja !
Great app! Would recommend to any ecommerce store user!