
Customer.guru Net Promoter NPS
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easy to install and use. Would be awesome to be able to archive scores rather than deleting them. nice dashboard feature
I have had customer guru for a while on our website now. Its lovely, as it gets customers to try out products. The only reason I gave it 4 starts is so they can maybe improve the appearance of their comments. Contine the good work! Thanks
Straightforward, good UX. Would recommend to others, I especially liked the simplicity of the analytics. Y
This app is great for getting feedback from customers. I really like the design and simplicity of the app. The only drawback I see is the pricing offer - I miss an option between the free one and the $50 one - I would appreciate an alternative of survey up-to 200 customers.
very easy to use, but i wish they had an app to monitor everywhere. but despite that, it is very practical
Nice way to receive reviews and allows you to have your testimonials posted right on your website. Don't understand the star score, we have all but 2 10/10 ratings but it says 3/5 stars?
I like the simplicity. The only think is missing that the merchant cannot respond directly to the detractor so it is visible.
Great App, but expensive, if you would have a plan for $15 for 100 surveys, following a $25 plan for 300 surveys, then you will be the king of NPS for Shopify stores, but we already pay around $400 dlls a month for Freshdesk, Freshchat, Agorapulse, Review Apps, etc etc, and we have online 1 month. Please take in account all our comments.
I hope you can offer a great deal for Shopify customers.
Thanks
Great app very pricey for small start-up business. Need a plan for under <1000, would love to continue to use it.
Just getting strated ...too early to review just yet