Customer.guru Net Promoter NPS

Customer.guru Net Promoter NPS

by Customer.guru

Survey Net Promoter Score, get testimonials & product reviews

Overall rating
4.7 of 5 stars
Based on 160 reviews

  • 5 of 5 stars
    81% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (2)

All reviews

1 - 10 of 21 reviews

AllSource Screening Solutions

Nice way to receive reviews and allows you to have your testimonials posted right on your website. Don't understand the star score, we have all but 2 10/10 ratings but it says 3/5 stars?

Polka Dot Bra

I like the simplicity. The only think is missing that the merchant cannot respond directly to the detractor so it is visible.

Epiq Mexico

Great App, but expensive, if you would have a plan for $15 for 100 surveys, following a $25 plan for 300 surveys, then you will be the king of NPS for Shopify stores, but we already pay around $400 dlls a month for Freshdesk, Freshchat, Agorapulse, Review Apps, etc etc, and we have online 1 month. Please take in account all our comments.

I hope you can offer a great deal for Shopify customers.

Thanks

Tainted Treatz

Great app very pricey for small start-up business. Need a plan for under <1000, would love to continue to use it.

Carmelgear

Just getting strated ...too early to review just yet

Terracure

We are still very small (under 100 customers). We did get about a 10% feedback rate. What was nice was that when I ran the app I did get responses from my happy customers, which was a nice thing because we got a couple of new reviews for the site. At this point, it's not financially worthwhile to upgrade to the paid version but I would definitely consider it when the site is making enough to justify it! One thing I will say is that I had a technical request and it was resolved relatively quickly. So, thank you, Juraj.

Octhopus

I would like to change the color line in testimonials.

Aplv Boutique

TOP DU TOP SA PERMET DE SAVOIR CES PRODUIT

Tiger Pro

It works well but I wish it was more customizable for how its displayed on my website.

Ekamonline

couldn't able to download customer list

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