Helium Customer Fields

This is the exact app I was looking for! I also had trouble with something and the team was able to help me quickly!

This is definitely a useful app. We have been tailoring it for our store and the support is top notch. We definitely like working with apps that care about fixing various bugs and helping us with questions we have. So far so good with Customer Fields. We would definitely recommend using this app.

Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekä ratkaisun kaikkiin ongelmiin!:)

C'est top et avec support très réactif !

Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau.

Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET.

Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité.

N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h

Great app for our wholesale store, with lots of support for custom changes to suit our needs. It also integrates with theme style perfectly. Recommend it.

Out of all the custom form apps, this one fit the bill for my client. During the trial period, I ran into some styling issues and support was easy to contact. They were efficient on solving my issue and very nice! Looking forward to utilizing this add-on to its full potential.

If you don't ask, you wont know what they can do!

Excellent app, with FANTASTIC customer support. They helped me out get a complex project on track. Before this app I was very worried not be able to meet my client's requirements. But Customer Fields is very sweet to use and helps you with things that otherwise would be very complicated. It has a very nice interface, allows you to set up your form as a multi step or single page one, allows you to create rules to hide and set fields. AND, has an API that allows you to set hooks, and other advanced functions. All in all I'm very happy with this app.

Great App and team: accurate customer service and the app Helium is working properly and it is easy to use, thankyou

Very helpful and useful app to keep track of customers. The customer support is also very kind and helpful.

Our experience with both Kyle and Katelyn have been consistently extraordinary. They both have shown to take great care and pride in solving anything, from developer to user interface issues. The response is almost immediate and in many cases they will offer temporary solutions before a permanent solution is obtained as well as really thinking through an issue and create a multitude of ways and workarounds to achieve what is needed. I am so glad that these extended fields are NOT part of Shopify as I know that there is no way we would have been able to have some of our issues taken care at the level that they have.
Helium in my opinion in customer service, knowledge, attentiveness and creativity IS the Gold Standard that ALL companies should strive to be. They feel more like really smart caring friends then just a paid service.
Thank you guys,
Dorian