Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 28, 2018

The staff was helpful to try to resolve issues, if not a little slow to respond. Overall for simply the addition s of custom fields, and without social media log in capability I just cant justify an extra $20 a month when I cant see much benefit and am paying for a essentially a month of trying to get it configured right.

United States
Time spent using app: 19 days
August 28, 2018

This app and the support is just.. amazing.

I got quoted a crazy amount of $ (upper $4k) to have the same functionality added to my store. Then I found Customr. I was initially extremely lost, and not sure if it does what I need. So I started a chat with Chelsea, and she got me up and running in no time! She even did the whole setup I needed!

If you need ANY custom fields added to your store - I strongly suggest getting this app. You will not regret it!

Hidden Router Ultra Fast Vpn Router
United States
Time spent using app: Over 2 years
August 28, 2018

Yes, yes yes! Get this one! I tried a slew of other apps before this. They did the installation - even fixing some code another app had left behind. My business makes semi-custom clothing for women ministers. I need to have measurements before we can make anything - this app gave me a very easy and professional login with all the info I need to collect, including ways for me to put in notes to explain things. I wish every app I needed was made by Helium!

United States
Time spent using app: 14 days
August 28, 2018

Awesome app and support, the team is really nice and fast at problem solving.

Time spent using app: 3 days
August 28, 2018

Love this app!!!! The staff is sooooo amazing also!!!

United States
Time spent using app: Almost 2 years
August 21, 2018

I have had the most outstanding experience with this app and the support team. Kyle, in particular, was extremely responsive and knowledgeable.

I upgraded from the Pro to the Advanced account, and it was worth every penny. With only a basic working understanding of coding, I found the team very helpful as they guided my build of a custom interface and database on the foundation of the app.

Based on thorough research of the marketplace, this app is one of a kind for the job of storing customer data, and their service is best-in-class. Would recommend x10! THANK YOU KYLE

Template Cards
United States
Time spent using app: Over 1 year
August 16, 2018

This app is really awesome!!! Very friendly customer service. Perfect! Exactly what I was looking for.

United States
Time spent using app: 28 days
August 14, 2018

Great for my customer portal. Am able to generate great internal customer data. Great support as well.

A C Thomson Golf Apparel
Time spent using app: 4 months
August 14, 2018

This app works great for us. We are using it to collect info and for customers to register their product. The support staff has been the best we have come across. Thanks so much for a great product and even better support!!

Keto Mojo
United States
Time spent using app: Over 2 years
Edited May 4, 2023

Very quick at answering any questions I have! Very easy to build your form with whatever fields you want. Also, they are very nice people to work with!

Hemp Element
Time spent using app: Almost 5 years
Helium replied May 4, 2023

Thanks for being a loyal customer for 5 years and counting! 😄