Helium Customer Fields , 353 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.
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The Helium app for Shopify is an absolute game changer! As a store owner, I'm always on the lookout for tools that can help me improve customer engagement and boost sales, and Helium delivered beyond my expectations.
Thanks for your feedback!
Works well with shopify metafields. Importing customers very easy. Design / integration is straight forward.
We love customer metafields! Glad the app is working well for you. 😄
They were really helpful. A Plus work. They were really helpful. A Plus work. They were really helpful. A Plus work.
Excellent use case for our account approval feature. Thanks for using Customer Fields!
reliable service, good support team, very fast response from them. Brett, you are the best!
Happy to help. Thanks for taking time to submit a review! 😊
By far the most user friendly and design appealing app out there for custom forms. Our store specifically needed the option to APPROVE a customer registration form before allowing the account to be created and this was the only app I found that would do that. Helium's customer service is outstanding!! Super friendly and very responsive! And in addition to the exceptional customer service, their website is a wealth of knowledge with guides to help you get the most out of this app - I mean absolutely above and beyond! I am so impressed! 10/10 recommend
Thank you so much for taking the time to leave this review! We're so happy that you were able to find an answer in our help article collection 😊 as well as make use of our customer support.
We're here when you need us.
Seems great so far! Great customer service chat as well, seems like the default no-brainer app for adding extra fields to customer registration page. I tried others but this one has the up to date support for 2.0.
Thanks for sharing your experience! We're biased, but we agree... Customer Fields is the obvious choice for adding fields to registration. 😄
Pretty impressive what Customer Fields allows you to do. Support has been extremely quick so far as well. Thank you again Brett!
Thanks for taking time to leave a review. Music to our ears. Vote for Brett! 🥳
Great App!! We are using it to get our B2B customers registered. The support team is amazing. Very fast & always ready to help.
We 💜 B2B
Thanks so much for your review!
Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.
Thank you for your review!
C'est top et avec support très réactif !
Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau.
Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET.
Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité.
N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h
Merci beaucoup 😄