Super robust feature set. Very responsive, helpful and patient customer service! Would definitely recommend if you're building forms/collecting data and want to link to shopify customer accounts.
Thank you for the recommendation! Your form is looking 🔥
Transformations Lash Artistry
I was able to get my customers tagged so that my password protection was automated. This is a great product and the support team chatted with me to get it all set up.
Glad you were able to make good use of our auto tag feature! Thanks for the amazing feedback. :)
very buggy, doesnt work on mobile for us, and we just found this out. probably lost a lot of potential customers because of it.
The app's forms are fully responsive and perform well on all types of mobile devices, so there's likely something else going on with your theme code affecting the app's functionality.
Our support team is able to fix these theme issues 99% of the time, even when the problem isn't caused by Customer Fields (other apps or customizations you've made to the theme code).
Unfortunately, there's nothing we can do since you uninstalled without contacting support. We're here to help (at no cost to you) should you decide to reinstall the app!
The Royal Key
Amazing app with great functionalities to build all types of forms.
Only recommendation would be to include automatic syncing with Klaviyo (which is in progress I heard).
Thanks for the review on the form builder! We are indeed planning out integrations to both Zapier and Klaviyo and will keep you updated. 👍
App did exactly what we needed to autotag our various B2B buying groups as they register. We needed this to support custom pricing for various price tiers for different industry segments at http://channelxr.com. As a software developer of ecommerce platforms this is much needed to support B2B capabilities on a shopify store. I highly recommend this software.
Great use case of our autotag feature, thanks! So glad we're able to assist with your B2B capabilities. 😄
Allows quick and easy custom form setup and custom meta-data manipulation. There are a TON of advanced features in their easy-to-use app GUI which allow you to capture, manipulate, and store pretty much any kind of data in almost any way you can imagine.
ALSO, my personal favorite, the app offers the ability to code your own custom form solutions to work around restrictions imposed by the Shopify platform and for those extra tricky integrations between multiple 3rd party extensions.
PLUS, their support is out of this world. I've had frustrating experiences with other Shopify app support teams, not the folks from Helium. I've never waited for more than a day to hear back, and more than once the team has deployed hotfixes for bugs we've identified within days. I do not often review apps, but I really can't recommend this one enough.
Thank you for the phenomenal review! This is very rewarding to hear after so much effort has been put into making advanced features available in such an easy-to-use format. Thank you 💯
Powerful app! The form builder experience was INCREDIBLE and the form logic/rules allowed me to make an extremely personalized and effective registration form for my niche audience.
Thank you, and excellent implementation of form rules-- well done! 😄
Great app! It's easy to use and really self explanatory. We are using it for the website www.snushus.ch
Thanks for the amazing review! 😊
I inherited this app from the previous dev and was most impressed by the deep functionality I could apply to the forms. Kyle from the support team was invaluable by stepping up and helping me solve a problem when the other two platforms I have integrated with Shopify weren't playing nicely. If you doubt the functionality, don't because you actually have a support team to assist you solve the problem with the vast robust capability of this form builder.
Thanks so much for the great feedback & review! We've tried to package up deep functionality in an easy-to-use package, but glad Kyle was able to help get you unstuck. Cheers!
Extremely powerful and versatile app and sterling customer support, Kyle went above and beyond the call of duty to help me, even before I installed the app
Thank you so much for the excellent review! I'm glad you mentioned your experience before installation... this speaks to the human-centric nature of our company and our deep care for those we interact with in this digital space. ❤️