Reviews (364)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage and customize customer data, particularly useful in B2B and wholesale sectors. It enhances customer registration by allowing the collection of specialized data and includes effective spam prevention. The app supports complex form building with conditional rules and integrates seamlessly with Shopify metafields. Merchants praise its smooth performance and exceptional customer support, highlighting the responsiveness and expertise of staff like Brett.

November 3, 2018

Thanks to Nick & the team at Helium! They're excellent with support and this is a fantastic app to help with customer maintenance.

The Glass Underground
United States
Over 8 years using the app
August 14, 2023

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows

Thank you for the support and ease of use!

Little Windows Brilliant Resin and Supplies
United States
Almost 8 years using the app
Helium replied August 21, 2023

Thank you so much for using Customer Fields for so long 🤩

We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️

August 12, 2015

Excellent app, does exactly what it says in a very convenient way.

Hospitalconnection
Canada
Over 7 years using the app
August 3, 2017

It works. Great app no regrets installing it.

Casebuddy
Australia
Over 7 years using the app
October 22, 2015

Super Easy installation and works flawlessly.
Thank you

Gpel
United States
Almost 7 years using the app
February 14, 2017

You can add fields to customer app. You are not stuck in the same fields as everyone. Further, you can sort by fields. Very powerful. We have created a CRM (Customer Relations Managment) function with it. When a customer wants us something on a particular date, we enter that in a note field, and in a date field, and sort weekly by dates. Up comes our to do list for the week.

Great support. Thanks

Way Of Wisdom 2
United States
Almost 7 years using the app
Edited July 26, 2019

We updated our site and ran into some bugs. Most app developers take a couple of days to respond, but these guys were returning my emails within just minutes and we had our bug worked out within the hour! Service goes a long we and we appreciate every bit of it!

CentreLine Tire Distribution
Canada
About 6 years using the app
Edited September 30, 2019

Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.

Rongeorgejewelers
United States
Almost 6 years using the app
Helium replied September 30, 2019

Thank you!

February 21, 2018

Great app - did the job I was looking for, and had it setup and the fields on the site within 15 minutes. When it wasn't working exactly as I thought, contacted support and they sorted it (not the app's fault but mine) without any fuss.

Highly recommended!

Renskincareuk
United Kingdom
Over 5 years using the app
November 21, 2017

App works as expected. Awesome support!

Bazarcanadense
Brazil
Over 5 years using the app