The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
All reviews
Things Engraved Business
We are using this app since we launched. They have the most responsive and helpful customer service. 10/10 recommend
Developer reply
Thanks for leaving a review! We appreciate your business
Magnolia Fashion Wholesale
Highly recommend! We use this app to customize our registration form and securely store information for our wholesale buyers. It is extremely user friendly and the customer service is exceptional! Kyle went out of the way to research solutions for issues we never even told him about. Use it everyday and will continue to do so!
Developer reply
Thanks for the review! It's great to know that the app has become a valuable part of your online store. Our support team does their best to go above and beyond :)
Cloud City Vapes NC
This app really helps us with verifying age. It makes it simple, saves us time, and helps us avoid legal issues. Plus customer service is awesome. They take the time to understand any issues we have.
Thanks So Much From Cloud City Vapes
Developer reply
Thanks for the great feedback and specific use case of age verification! We're glad to see you're benefitting from the app and our support team. :)
HavFloorsDirect
These guys are absolutely amazing. Highly recommended!
We installed the app to customise our registration form and it is everything we needed and more! Great configuration and user-friendly admin area coming at a very reasonable price.
The support Kyle provided was beyond our expectations too. He worked on integrating the registration form and making it consistent with our theme at no extra cost. He was very professional with friendly and supportive attitude from the beginning.
Developer reply
Thanks so much for the review and recommendation! We're quite proud to be a part of your store :)
STYLMY
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
Developer reply
All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically canceled.
If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know!
Update: The merchant's payment was refunded and they remained unresponsive to our support team's messages.
Pheroe
These guys are awesome.
Needed a custom project that would allow retailers to register separately from general customers, with custom fields including FEINs and reseller certificates. Kyle turned the project around within 24 hours and 0 problems... twice! (we reinstalled a new theme after his first installation!).
Top quality, highly recommended. Software runs smoothly too.
5/5
Developer reply
Thanks for the review! We're so glad to hear that our app and support has been able to meet your needs :)
BLOM MARKET
I am currently using the app. Really intuitive configuration and amazing support. They helped me also with some not-basic coding explaining step by step the process needed! :)
swiig
Excellent customer service. These guys are always willing to help, no matter how small or complex the question. Highly recommend this app!
GuineaPig
Kyle was incredibly supportive and quick to help us out with any and all questions we had. Cannot recommend it high enough because of the customer support. Thanks!
Fit Define
Very helpful support, they install code for you. The support are more skilled than a basic support staff you might find at a large scale operation. They are solution based and don't have generic structured responses/thinking