Helium Customer Fields

Create registration forms as unique as your store

Shopify app insights
  • Popular with businesses in the United States

From $12/month. 14-day free trial.

App highlights

  • Up-to-date tech: works with the latest themes

  • Speed tested: low impact to your online store


4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars

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61 - 70 of 277 reviews

Terrasoul Wholesale

Location United States
Time spent using app 7 days

Customer Fields is great for asking your customers additional information when they create an account. This is so important for our wholesale accounts, but it could do wonders for truly understanding your target audience. When I had an issue getting a certain field to behave properly, Kyle from their support team not only fixed the issue fast, but also gave me a tip about creating a thank you page for our account creators. I would definitely recommend this app if you need to create custom fields for forms on your website. :)

Developer reply

April 23, 2020

Thank you for the excellent recommendation! :)

Reef Stack

Location United States
Time spent using app Over 3 years

This app is very useful in gathering important information from our customers. Very helpful support!

Developer reply

April 13, 2020

Thanks for the review! We're glad our support team was able to help you out. :)

Veto Nails

Location Germany
Time spent using app About 1 year

We are using this app in our B2B Shop for the registration process. Very easy to create and to set up different forms. Most important for us is the feature that allows you to require various file uploads from registrant in different formats. Very fast and reliable support.

Developer reply

April 13, 2020

Glad those file upload fields are working well for you. Thanks for the excellent feedback!

Project 925

Location United States
Time spent using app 5 months

Super robust feature set. Very responsive, helpful and patient customer service! Would definitely recommend if you're building forms/collecting data and want to link to shopify customer accounts.

Developer reply

April 13, 2020

Thank you for the recommendation! Your form is looking 🔥

Transformations Lash Artistry

Location United States
Time spent using app About 19 hours

I was able to get my customers tagged so that my password protection was automated. This is a great product and the support team chatted with me to get it all set up.

Developer reply

April 13, 2020

Glad you were able to make good use of our auto tag feature! Thanks for the amazing feedback. :)

Rue Porter

Location United States
Time spent using app 6 months

very buggy, doesnt work on mobile for us, and we just found this out. probably lost a lot of potential customers because of it.

Developer reply

March 20, 2020

The app's forms are fully responsive and perform well on all types of mobile devices, so there's likely something else going on with your theme code affecting the app's functionality.

Our support team is able to fix these theme issues 99% of the time, even when the problem isn't caused by Customer Fields (other apps or customizations you've made to the theme code).

Unfortunately, there's nothing we can do since you uninstalled without contacting support. We're here to help (at no cost to you) should you decide to reinstall the app!

The Royal Key

Location Netherlands
Time spent using app 16 days

Amazing app with great functionalities to build all types of forms.
Only recommendation would be to include automatic syncing with Klaviyo (which is in progress I heard).

Developer reply

April 13, 2020

Thanks for the review on the form builder! We are indeed planning out integrations to both Zapier and Klaviyo and will keep you updated. 👍


Location United States
Time spent using app 14 days

App did exactly what we needed to autotag our various B2B buying groups as they register. We needed this to support custom pricing for various price tiers for different industry segments at http://channelxr.com. As a software developer of ecommerce platforms this is much needed to support B2B capabilities on a shopify store. I highly recommend this software.

Developer reply

April 13, 2020

Great use case of our autotag feature, thanks! So glad we're able to assist with your B2B capabilities. 😄


Location United States
Time spent using app About 1 month

Phenomenal app!

Allows quick and easy custom form setup and custom meta-data manipulation. There are a TON of advanced features in their easy-to-use app GUI which allow you to capture, manipulate, and store pretty much any kind of data in almost any way you can imagine.

ALSO, my personal favorite, the app offers the ability to code your own custom form solutions to work around restrictions imposed by the Shopify platform and for those extra tricky integrations between multiple 3rd party extensions.

PLUS, their support is out of this world. I've had frustrating experiences with other Shopify app support teams, not the folks from Helium. I've never waited for more than a day to hear back, and more than once the team has deployed hotfixes for bugs we've identified within days. I do not often review apps, but I really can't recommend this one enough.

Developer reply

April 13, 2020

Thank you for the phenomenal review! This is very rewarding to hear after so much effort has been put into making advanced features available in such an easy-to-use format. Thank you 💯

TBS Alumni

Location United States
Time spent using app 30 days

Powerful app! The form builder experience was INCREDIBLE and the form logic/rules allowed me to make an extremely personalized and effective registration form for my niche audience.

Developer reply

April 13, 2020

Thank you, and excellent implementation of form rules-- well done! 😄