Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

October 27, 2016

I was looking for the best customer app out there and I finally found it! Not only is the app easy to use but its highly functional, and interactive also. This app allows you to easily capture and organize your customers data easily and effectively, Additionally my interaction with the dev team has been a delight they are extremely responsive and very helpful. If you are looking for the best customer capture app/plugin for shopify, this is your app!

Schandra
United States
Over 3 years using the app
August 18, 2021

It amazes me how much this App can do; very functional! Whether you're looking to create an extra small function in your store or use this App to level up your whole website's user experience, it is definitely worth a try. I believe it will surprise you too!Professional&supportive customer services and developing team, quick in responses, also willing to go the extra mile helping. Many, many thanks to Katelyn& Kyle!

Harland Gunnar
China
About 3 years using the app
Helium replied August 19, 2021

We're so happy to hear that you're enjoying the app's features, and that you've had a great experience with our support team. Thanks for taking the time to leave a review! 😎

December 7, 2020

Customer support was very effective and solved my problem! So, I recommend this app for funcionality and for support.

foodpackgreen
Italy
About 3 years using the app
Helium replied December 7, 2020

Excellent! Thank you so much for sharing. 😄

December 20, 2019

We've been using this app now for a few months, so far we have found this solution the best out of all others out there we tested. NOW they have just released a new update that is really amazing, with conditions and rules that fit right into the registration or customer account, or anywhere you want on your site. The backend is really user-friendly, really clean and high functionality and the team are one of the most helpful out there on the block! Get them now! I highly recommend to anyone in e-commerce!

HALM Straws
Germany
About 3 years using the app
Helium replied December 23, 2019

Thanks so much for your thoughtful review, and for the recommendation! It's great to know that you're enjoying the new version and its features. Be sure to ping our support team if any questions come up :)

July 12, 2018

The app works perfectly, the support is fantastic, and it's quite speedy! We've used this on several sites across several themes, and it works every time. There was one small graphical issue on one of the themes, but the support team was kick to jump in and fix it. Great app!

Ratsmedical Com
United States
Almost 3 years using the app
October 24, 2019

I uses this app to help create a compulsory registration form for my luxury handbag rental service. I needed customers to upload photo ID and proof of address. Klye at Helium ( the developer ) was so fantastic and help me create the perfect form and even added features that I didn't know were possibly. Cant recommend enough in regards to support and help ! Thanks Helium !! Aleisha - NZ

My Designer Handbag
New Zealand
Almost 3 years using the app
Helium replied November 1, 2019

Thanks so much for the review! It's been a pleasure working with you :)

August 27, 2015

Superb! Installs in the blink of an eye, then, after one copy-and-paste, it's working! It is especially appreciated in light of the fact that to try to accomplish this *without* the Customr app would have taken hours of coding trial-and-error! THANK YOU, MEALEYDEV!

Trionics Hair Care
United States
Almost 3 years using the app
October 20, 2015

Perfect! Unbelievable, that there is no default functionality like that! Thanks!

Vape Room Cyprus
Cyprus
Almost 3 years using the app
September 29, 2020

Customer Fields is an easy and intuitive way to enhance your customer login form and centralize customer data in one spot. If you have an idea that you can't figure out, their documentation is excellent, and if that doesn't solve it, their support is amazing.

Doortender
Canada
Almost 3 years using the app
Helium replied September 29, 2020

Thanks for the amazing feedback! 🎉
We've been working hard to add new help docs & developer docs... so glad to hear that's been helpful. 😁

September 15, 2015

Simple and nice! I like it.

Bioweb
United States
Almost 3 years using the app