Helium Customer Fields , 286 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 28, 2020

I inherited this app from the previous dev and was most impressed by the deep functionality I could apply to the forms. Kyle from the support team was invaluable by stepping up and helping me solve a problem when the other two platforms I have integrated with Shopify weren't playing nicely. If you doubt the functionality, don't because you actually have a support team to assist you solve the problem with the vast robust capability of this form builder.

Dip Devices
United States
Time spent using app: 4 months
Helium replied April 13, 2020

Thanks so much for the great feedback & review! We've tried to package up deep functionality in an easy-to-use package, but glad Kyle was able to help get you unstuck. Cheers!

Edited February 26, 2020

Extremely powerful and versatile app and sterling customer support, Kyle went above and beyond the call of duty to help me, even before I installed the app

Druids Garden
South Africa
Time spent using app: Over 1 year
Helium replied April 13, 2020

Thank you so much for the excellent review! I'm glad you mentioned your experience before installation... this speaks to the human-centric nature of our company and our deep care for those we interact with in this digital space. ❤️

Edited July 25, 2020

Stunnning app! I haven't unlocked all of it's potential because I don't need to, but I can't wait to continue using this for future projects. Great work by by Kyle and his team!

Hussar Home
South Africa
Time spent using app: About 1 year
Helium replied February 21, 2020

It's wonderful to hear that you're liking it so far! There's more cool stuff to come, stay tuned :)

February 3, 2020

The customer support has been the most phenomenal that I have ever experienced. Kyle has helped me from setting everything up to answering every single question that I have had. Not only has the customer support been wonderful, the app works perfect and is exactly what i needed. Thank you so much!!

QC Professional
United States
Time spent using app: 7 days
Helium replied February 21, 2020

We aim to please! Thanks for your feedback, we appreciate your business :)

January 30, 2020

Kyle was a great support, i had an issue with the uninstall of an old app and he helped me delete all the coding, and install the new app on our website. It works great and i am super happy to have found this great app with a lot of features and great support.

All Animals Solutions LLC
United States
Time spent using app: 4 months
Helium replied February 21, 2020

Thanks so much for the kind words! Leftover code from other 3rd party apps can certainly cause some headaches, but I'm glad we were able to get you up and running. Cheers!!

January 29, 2020

We've had a great experience with this very capable app that helps us with our bespoke and unique customer data capture setup. The team have been nothing but helpful and have gone above and beyond to answer our technical questions. Thank you!

Just Ingredients
United Kingdom
Time spent using app: 4 months
Helium replied February 21, 2020

We're so happy to have you! Glad to hear you're happy too :)

Edited January 23, 2020

Cool and easy to use App!!! It's also good if you don't like the ReCaptcha from Shopify during the registration. You can deactivate ReCaptcha with this App (or you can use it). Easy to use translator for every language, so it will work for everyone. And: During the registration you can register much more fields as with the normal registration. Fields they are maybe also very important from the beginning for your customers, like Company-Name (for e.g. a later valid Company-Bill , VAT and/or TAX Numbers at the Bill add so on. And customer has to repeat his Password before registration what makes also sense at all. We really like :-) Stefan

Supergsund
Germany
Time spent using app: Over 1 year
Helium replied January 23, 2020

Yay! Thanks for the review. :)

Edited January 14, 2020

So far I am very happy with this app. It was easy to set up and use. The support has been fantastic they respond in a timely manner. www.designpax.com

Designpax
United States
Time spent using app: Over 1 year
Helium replied January 23, 2020

Glad to hear it! Thanks for the good feedback. :)

January 7, 2020

Flexible forms creation for registration and account pages. Extremely responsive and knowledgeable support team.

Investable Oceans
United States
Time spent using app: 3 months
Helium replied January 23, 2020

Thank you for the great review!

Edited December 22, 2019

The app is very easy to install and intuitive to use. Plus great communication and amazing support from Kyle when I couldn't figure something out.

Ryllisa
United Kingdom
Time spent using app: 13 days
Helium replied December 23, 2019

We're happy to have you on board! Thanks for taking the time to share some feedback