Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

July 11, 2018

Simple to use, has all the features I need and great customer service that responds quickly if I need help or have any questions.

Julian Camarena Official Store
United States
Over 2 years using the app
August 28, 2017

The app allows us to gather information that we can't gather easily through the normal Shopify conduit. The support is phenomenal and EVERY SINGLE TIME we have had a question, we get a response back QUICKLY. It's easy to use and has been reliable, with no crashing. Thank you!

Grissom Gear Spirit Wear
United States
Over 2 years using the app
August 14, 2018

This app works great for us. We are using it to collect info and for customers to register their product. The support staff has been the best we have come across. Thanks so much for a great product and even better support!!

Keto Mojo
United States
Over 2 years using the app
February 4, 2016

Fantastic customer service! Works great, thanks!

Beeswax Rubber Stamps
United States
Over 2 years using the app
August 28, 2018

This app and the support is just.. amazing.

I got quoted a crazy amount of $ (upper $4k) to have the same functionality added to my store. Then I found Customr. I was initially extremely lost, and not sure if it does what I need. So I started a chat with Chelsea, and she got me up and running in no time! She even did the whole setup I needed!

If you need ANY custom fields added to your store - I strongly suggest getting this app. You will not regret it!

Hidden Router Ultra Fast Vpn Router
United States
Over 2 years using the app
March 15, 2016

Could do with changing a colour on the buttons but still great thanks!! Recommend!

Eivissakinddesigns
United Kingdom
Over 2 years using the app
February 7, 2022

The app is extremely easy to use, and has numerous functionalities which are very useful. We needed to do some complex forms with rules and requirements that was easily and quickly rectified with the support team. Brilliant customer service and execution. 5 stars all round, and thank you!

matt-714
United Kingdom
Over 2 years using the app
Helium replied February 7, 2022

Brilliant! Thanks for sharing your experience with form rules and our support team. 😄

Edited April 14, 2016

Nice App - Does the Job, no issues faced till date.

Thanks for keeping it free.

Regards,
Shalin Pinto

Omni GENEius
"Something brewing innovatively while making Joy for all" A unique nine product Launch for a solid cause. Board Games, Toys, Creative Apps, something for all.

Omnigeneius
United Kingdom
Over 2 years using the app
August 31, 2023

Thank you for your continued support.
It's a very easy-to-use app.

EMMA COCARNE
Japan
Over 2 years using the app
Helium replied September 2, 2023

Thank you for taking the time to leave this review!
We're happy that you're enjoying a smooth user experience 😊

April 10, 2023

I am thrilled to write a 5-star review for Helium Customer Fields! Their customer service is excellent, and their app is top-notch. We have been using Helium for years to vet our wholesale applicants, and we have never been disappointed.

The app is intuitive and easy to use, making our vetting process a breeze. The ability to customise fields and tailor them to our specific needs has been a game-changer. Plus, the app integrates seamlessly with our existing systems, which has saved us time and headaches.

But perhaps the most impressive aspect of Helium Customer Fields is their customer service. Whenever we have had questions or issues, their support team has been incredibly responsive and helpful. Their dedication to ensuring their customers are happy and successful is unparalleled.

Overall, I highly recommend Helium Customer Fields to anyone looking for a reliable, customisable, and user-friendly app for their vetting process. Thank you, Helium Customer Fields, for being such a valuable part of our business!

Esthemax Australia
Australia
Over 2 years using the app
Helium replied April 11, 2023

Wow, what an incredible review! Thanks for being a loyal customer for two years and counting! We're always eager to hear how we can improve, so if any feedback comes to mind... you know where to find us 😊