Helium Customer Fields , 353 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.
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This app makes such a difference to the function of my site. I have quite a few questions to ask my customers when they fill out their profile so the clothing they order will fit properly. It would be impossible without this app as I need customers to be able to change their information. It is a major limitation of shopify that this isn't standard.
I really liked the flexibility to have different types of question fields such as radio buttons and larger text boxes. The basic set up was very straightforward and easy to use. And a big thank you to Chelsea for styling my form to look like the rest of my site. This was a massive help!
Antoinette
cinderloop.com
Very useful App! Great developer service! Just a small amount money saved a lot of work for us! Highly recommend! Well always use! Love~~~~~~~~~~~~~~~~~~~~~~~~
Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.
Thanks for the fresh review... we'll take all the thumbs up we can get 👍👍👍👍😄
It's been incredible to hear from customers like you dating back ~4 years who helped shape the app into what it is today! Thank you!
The team at Helium are extremely kind and understanding given certain unique situations. I have had great customer service experiences and with that alone I give them 5+ stars.
Great app to make up for what seems basic but if missing in a lot of Shopify templates.
they are the freaking bomb . com lol and their text customer service is beyond fast they help me right on the spot...
This app is very useful in gathering important information from our customers. Very helpful support!
Thanks for the review! We're glad our support team was able to help you out. :)
Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!
I was looking for the best customer app out there and I finally found it! Not only is the app easy to use but its highly functional, and interactive also. This app allows you to easily capture and organize your customers data easily and effectively, Additionally my interaction with the dev team has been a delight they are extremely responsive and very helpful. If you are looking for the best customer capture app/plugin for shopify, this is your app!
Customer support was very effective and solved my problem! So, I recommend this app for funcionality and for support.
Excellent! Thank you so much for sharing. 😄