Reviews (362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to customize forms and streamline application processes, particularly useful for B2B and wholesale setups. It supports detailed customer data collection, account verification, and customer approval processes. Key features include custom form creation, invisible reCAPTCHA, and conditional rules for advanced form building, all integrating smoothly with Shopify. The user-friendly interface, reliability, and responsive customer support, especially from team members like Brett, are frequently praised for their effectiveness and custom solutions.
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Took only a minute! Works great!
They were really helpful. A Plus work. They were really helpful. A Plus work. They were really helpful. A Plus work.
Excellent use case for our account approval feature. Thanks for using Customer Fields!
Phenomenal app!
Allows quick and easy custom form setup and custom meta-data manipulation. There are a TON of advanced features in their easy-to-use app GUI which allow you to capture, manipulate, and store pretty much any kind of data in almost any way you can imagine.
ALSO, my personal favorite, the app offers the ability to code your own custom form solutions to work around restrictions imposed by the Shopify platform and for those extra tricky integrations between multiple 3rd party extensions.
PLUS, their support is out of this world. I've had frustrating experiences with other Shopify app support teams, not the folks from Helium. I've never waited for more than a day to hear back, and more than once the team has deployed hotfixes for bugs we've identified within days. I do not often review apps, but I really can't recommend this one enough.
Thank you for the phenomenal review! This is very rewarding to hear after so much effort has been put into making advanced features available in such an easy-to-use format. Thank you 💯
We installed this app as a way of getting customers who purchase our products through retailers into Shopify Customers along with those who purchase through our website for the purpose of centralising warranty info. Kyle has been amazing and helped us customise it to our needs. Highly recommended!
The customer support has been the most phenomenal that I have ever experienced. Kyle has helped me from setting everything up to answering every single question that I have had. Not only has the customer support been wonderful, the app works perfect and is exactly what i needed. Thank you so much!!
We aim to please! Thanks for your feedback, we appreciate your business :)
Never coded anything in my life, I figured out how to install this and had no problems. Great work, thanks!!
I was able to get my customers tagged so that my password protection was automated. This is a great product and the support team chatted with me to get it all set up.
Glad you were able to make good use of our auto tag feature! Thanks for the amazing feedback. :)
A very helpful product, as we needed to collect additional information about our customers and Shopify's out-of-the-box customer accounts feature is pretty limited. The team at Helium was incredibly helpful in getting us all set up. Excellent product, and excellent customer service!
Much needed functionality that is very simple to integrate. Minor styling issue was sorted with support from Josiah @ heliumdev. Recommended.
Easy to use and very good customer support!