Helium Customer Fields , 353 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its powerful customization options, including CSS changes and adding custom data columns. It's praised for its diverse uses such as reseller signup, bug fixing, and pricing simplification. Key features like templated invite emails and customer tagging are well-received. Merchants commend its flawless operation and integration with Shopify metafields. The customer support, particularly from a team member named Brett, is recognized for its efficiency and responsiveness. The app is recommended for its excellent functionality and exceptional customer service.
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C'est top et avec support très réactif !
Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau.
Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET.
Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité.
N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h
Merci beaucoup 😄
It's a form builder and customer manager on steroids! We were using Globo forms but now have made the transition to Customer Fields for our new FloorCity.com 2.0 theme.
Great to hear! We're excited that you're getting to use the steroid-like levels of power we've baked into Customer Fields.
Great and speedy service!
We appreciate you taking the time to leave this review! Providing speedy and excellent customer support is our top priority, and we appreciate your feedback 💪🏼
So far so good. Doing what we need it to do. Customer service is great. I do wish there was an intermediate payment option to be able to have access to more custom fields in the form.
Sorry for the late reply, and thank you for your feedback! We take feedback on pricing into careful consideration. ❤️
Great App. Very easy to use, I managed to set it up really quickly.
I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.
Thank you for this kind review! We're always excited to provide expedient and helpful support 😎 You know where to find us if you need anything else.
They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.
You're quite welcome! 😄
Fits 100% my needs and in terms of Form-Builders it is one of the most complete.
Love that you love it! A lot of dev-hours have been dedicated to making our app complete and robust 💪🏼
Thanks to Nick & the team at Helium! They're excellent with support and this is a fantastic app to help with customer maintenance.
Excellent app, does exactly what it says in a very convenient way.
It works. Great app no regrets installing it.