Reviews (2,276)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and customize detailed reports, surpassing Shopify's native features. They appreciate the option to schedule reports to Google Drive and tailor them to specific business needs. The support team is frequently praised for their quick and expert assistance with complex data requests and custom report creation. Some merchants have expressed a wish for faster loading times, but overall, they find the app to be a crucial tool for data management and analysis.

November 29, 2022

Support quickly identified a syncing issue I had. The fixed the immediate issue so I am able to get the data I need to do my accounting. They also are using this occurrence to improve their product so that it doesn't happen again. The chat techi was helpful and respectful

Priest's Mill
Canada
About 1 month using the app
November 8, 2022

Since we started work with Shopify we have struggled with reports that can achieve what we need. I have tried several apps and DATA EXPORT is brilliant. Their team is incredibly responsive to any queries and even created custom columns on our reports so we no longer have to combine multiple reports. Love it!

top3 by design
Australia
About 1 month using the app
March 8, 2018

These people care about their customers and getting their reports right! Within 24 hours of installing this app, John set up a custom report for me for exactly what I needed. Highly recommend this app if you need data exports!

Fogged Out Vapes
Canada
About 1 month using the app
December 7, 2017

Excellent customer care and attention to needs! The data export tool is able to pull anything I've needed from Shopify and having their customer support accessible is useful in managing the data in the required format I needed.

They get the job done effectively, it takes some communication but they always work to tailor the report to what is required.

White Oak Fresh 2 U
United States
Almost 3 years using the app
December 17, 2018

This app is great! You can have reports automated and emailed. It makes end of the month reporting a breeze. The online chat is quick in easy to assist in customizing reports to your needs. Highly recommend!

#MyTrilogyLife Shop
United States
About 1 month using the app
February 17, 2022

I use this app to help with inventory aging reports and commissions, it works flawlessly and their service is incredible.

FishAndSave
United States
About 1 month using the app
January 23, 2018

Stop looking! You have found the best application ever!

They are so professional, that you can actually do anything that you can think of, the sky's the limit!

Their support is just amazing, you will never experience a real-time customer service like they have!

I asked for a pretty complex request and they did it for me so quickly.

I have tried several application in the market and this one is by far the best! Keep the good work!

Huntersterritory
United States
About 1 month using the app
Edited October 30, 2023

Very disappointed with the carelessness of support- staff said they would update the app because it was so slow but they deleted it and all our reports without any consultation. Having explained how important it was to our business the staff promised to restore things, and kept promising...until they went home for the weekend. During this time they promised a 24-hr solution but this never happened. We made is very clear how important the app was to our business but they didn't care less.
In the end we used Easy Reports which is much quicker and intuitive and slightly less expensive.

Whisky Tasting Co
United Kingdom
Over 2 years using the app
Edited September 7, 2023

This is a great app. The chat support is amazing. Very responsive and hands on. I would highly recommend. Tony was great via chat.

Adding additional support for this app. They continue to be responsive and helpful. I would highly recommend.

Wholesale Crackerology
United States
About 1 month using the app
June 30, 2020

Great reports it makes my life much easier! I did need help on a few occasions and the customers service is great and solve my issues in a timely manner. 100% recommended!

Fukuya Japanese Food
Canada
About 1 month using the app