Reviews (2,275)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and customize detailed reports, surpassing Shopify's native features. They appreciate the option to schedule reports to Google Drive and tailor them to specific business needs. The support team is frequently praised for their quick and expert assistance with complex data requests and custom report creation. Some merchants have expressed a wish for faster loading times, but overall, they find the app to be a crucial tool for data management and analysis.

March 3, 2018

Really great app that not only solved our need - but inspires us to do more!
Awesome support!!

Morfars
Denmark
Almost 4 years using the app
Edited May 30, 2020

Very good support and a great app.

I really like team support. They made the export template for me according to my directions..

Gatto Con Personalità
Italy
Almost 4 years using the app
November 26, 2019

Very detailed reports can be created, and integration with Google Drive etc. is also good.
Chat support can also solve problems quickly.

EMPA
Japan
Almost 4 years using the app
May 7, 2021

Downloaded the app, ran into an issue, and their support was quick to respond. You can't ask for better customer service than that. A lot of these apps claim to make your life easier, but most are tough to work with. It's great when you have a product where the company supports it 100%

Fish-Field
United States
Almost 4 years using the app
December 7, 2020

We are also using this app on our 2nd website (Medium Plan only). Below my original review for our main website (Large Plan) ---------------------------------------- Best value for money. Other reports apps are so expensive especially when you have multiple websites. Let's be clear, shopify basic stats feature is already amazing buy if you need to export data for your accountant with, ie, payment gateways or exc. VAT amount, you won't have the choice to go with this kind of app. The interface is quiet easy to understand and creating your own report pretty simple with a clear UI to pick the stats you want (you have categories to help you find what you need). Drag and Drop to organise the column of you excel file is cool too, and you can even rename them in the interface. I like the easy to understand feature to schedule and the fact you can send in CSV or EXCEL format + by email, FTP etc. If you pay a little extra to access to the premium version you can even customise /add logic/calculation like in excel but directly in the interface which will avoid you to have to work on your excel file once generated (= fully automatic) The support is also very good and trust me, just tell them what you desire and they will build your first reports. Then, by looking how they did, you can easily build your own reports. This app will follow your needs with endless features. Today we have just customised two reports but we know that if our needs evolve, we already have the tool without paying any extra. Trust me, one of the best reporting app if you feel stuck with shopify reports.

Premier ETAGE
France
Over 3 years using the app
October 1, 2021

This app is great for pulling large amounts of info quickly. If you have an issue the live support responds very quickly. You can also pass the data directly to a third party via an ftp and set up weekly auto sends, which is very convenient.

Ten Thousand
United States
Over 3 years using the app
Edited March 27, 2020

This app is super awesome and it also got excellent customer support! This app saves us every time!

Unwrapped Sthlm AB
Sweden
Over 3 years using the app
February 7, 2022

Customer service is awesome, especially Shawn! He helped me throughout the process and made my requests possible. Thank you so much!

Moments Engraved
United States
Over 3 years using the app
May 29, 2020

Great app and amazing customer service! Have had them create and schedule exports for me in the past and just spent 4 minutes getting them to update 2 of them based on a new requirement. Did it all through Chat with David! Again, stellar service!

Jude Connally
United States
Over 3 years using the app
January 15, 2019

I used it to export sales data but more to determine the split of items on sale vs items not on sale. Gave me all the info with an easy to use interface and support is amazing.

Secrets Shhh | Engagement Rings | Wedding Bands
Australia
Over 3 years using the app