Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust export options, advanced formatting tools, and FTP support. Its customization capabilities, particularly for reporting on custom metafields, are highly valued. Merchants commend the app's ability to automate tasks, manage data, and provide detailed reports not available in Shopify. The support team is praised for their quick responses and the live chat feature is appreciated for its instant availability. The app is recommended for sending data to platforms like Salesforce Marketing Cloud, providing accurate reports, and aggregating data easily.

Edited September 14, 2017

We needed at more robust report tool for tax purposes than Shopify offered. As a cigar brand, we have to track cigars separately from the numerous other products we sell. Data Export has been exactly what we needed. While I can't honestly say how easy the reports are to create, because I merely contact their customer service and have them create the report template for me, I can say that their customer service is outstanding. It never takes them long to create the template, so I imagine if I took a few minutes to learn, it wouldn't be hard, but that's on me! I get what I need with the help I need when I need it. What more can I say?

Wfttobacco
United States
About 1 year using the app
Edited May 3, 2023

After 1 year of usage, I can confirm that they have improve in term of live support.
But every few months there is some repeating problem with the exported data.
Hope they can fully help me solve it.
When it works it really helps with my work flow.

Noritsu Singapore Online Store
Singapore
About 1 year using the app
April 3, 2019

Awesome app with even better support. Reuben walked my through everything I needed to know. Would highly recommend!

Sola Wood
United States
About 1 year using the app
September 19, 2022

Really useful app for us to get accurate Customer Journey data in reports. Support was really helpful and quick as well!

PawmisedLand
Malaysia
About 1 year using the app
July 20, 2020

Muy buen servicio al cliente y muy costumizables los reportes, lo recomiendo para sus tiendas y para tener los informes mas relevantes.

Ave Maria / AVM
Colombia
About 1 year using the app
February 11, 2022

This app fills in all of the gaps in Shopify reporting. Can't recommend enough and their support team is super responsive, fast and so helpful!

giggle
United States
About 1 year using the app
December 1, 2021

very useful and customer service helps you out very quickly! they gave me an example of the perfect report according to my orders customization. it works really well!

Francine Hair Care
Italy
12 months using the app
April 26, 2022

I reached out for help and they were able to create a custom report for us super fast. I'm so glad this exists to fill the gap that Shopify has

Tuft the World
United States
12 months using the app
April 12, 2022

Shawn was very helpful and basically created and scheduled my reports for me. Really great service!

labrinth-music
United States
12 months using the app
January 6, 2020

Very good app, this app will do all the reports you need, very good customer care with the online chat.
We highly recommend

Pini Parma
France
12 months using the app