Reviews (416)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer support, particularly noting individuals like Casper, Ivan, and Maria for their helpfulness. The user-friendly interface and effective feed optimization enhance marketing efforts on platforms like Google Shopping, improving business metrics such as click-through rates and return on ad spend. The app also offers valuable educational resources and can handle complex feed requirements across multiple platforms and stores, making it a versatile tool for managing product feeds efficiently.

April 7, 2022

I've received a ridiculously positive customer service experience from Magdalena and if you read this, I hope you sleep well at night knowing how well you're looking after your customers :) In my experience, the customer support team know their system inside out and are able to perform tasks within a few clicks that one might expect only the core app developers/coders could pull off. No "I'll get back to you", no, "I'll check on that for you" etc. Instead, a deep and intricate knowledge of the workings of their product and a level of service which all other app developers can only dream to achieve. Shockingly efficent and knowledgeable staff. I cannot recommend these guys highly enough. I'm actually stunned at the skills these guys have and the tools the customer support team have at their disposal to resolve in an instant, any issue or concern that a user may have. Not only am I bowled over, but will be a customer for life. There's literally no reason to ever even consider any other app to generate product data feeds.

WPS Pet Supplies
United Kingdom
4 months using the app
DataFeedWatch replied April 8, 2022

Hi! Thank you soo much for the words you shared here. There is no better feeling than being so much appreciated. It is also very motivating. Our support team always strives to provide as best customer experience they can, therefore thank you very much for your appreciation. We'll be always more than happy to assist you :)

~Ewa/ DataFeedWatch

September 15, 2018

This app installs very quickly and can be set up in minutes. I would recommend this app stores looking to set up data feeds.

https://www.kinkytoy.store/

Kinky Toy Store
Canada
4 months using the app
August 10, 2022

Best part of data feed watch is the service. Marvin Flores walked me through the setup and got my feed up and running the same day I signed up with full approval! game changer.

Light House Co.
Canada
4 months using the app
DataFeedWatch replied August 16, 2022

Hello! Thank you very much for leaving your positive feedback and appreciating our own Marvin!

Please, don't forget: if you need help with your data feeds, reach out directly to our Support Team :)

~Ewa/DataFeedWatch

October 30, 2017

Great app. Helped us organize and optimize our data feed very easily and nicely!

Botanic Universe
Canada
4 months using the app
June 28, 2021

I love this app and the people who work there. It was painless to put my feeds up. Then today when I had errors on my feed from my FB store, they took me through them and what they meant. They asked if I wanted them to fix it or I could--I asked them how much it would cost. Free. I'm definitely continuing with them. I am learning through them and it is pleasant. Note, it may say that they will be back tomorrow--just wait and someone comes on to chat with you--at least this has been that way for me. Tommy B. McDonell, Pinehurst, NC

Leap4ArtNC LLC
United States
4 months using the app
DataFeedWatch replied July 22, 2021

Hi!
Lovely to hear your feedback, thank you for sharing your experience of setting the feeds for your FB store & working with our support team!

~Milosz / DataFeedWatch

July 5, 2022

Really easy to setup and great customer service! The countless ways to structure your product data is priceless.

ELSK®
Denmark
3 months using the app
DataFeedWatch replied July 6, 2022

Thank you so much for your nice words!

~Ewa/DataFeedWatch

July 19, 2022

Very user friendly, easily created feeds for all my marketing channels.
Excellent customer support, very helpful.

Magal Jewelry
United States
3 months using the app
DataFeedWatch replied July 22, 2022

Hi! Thank you so much for your excellent rating! Reach out to us anytime you need our help. We'll be happy to help!

Edited July 30, 2020

This app is exactly what we needed to work with our dropshipping partners. The feed was created in minutes, and customer support is one of the best I've worked with so far. Even now I can't believe how good the application is. I recommend it!

twindeco
Romania
3 months using the app
Edited March 22, 2021

The app stopped syncing with shopify at some point, and out of my 7000 advertised products only 46 synced. I found out a week after, and it took them 2 weeks to fix it. This review is dedicated to Sébastien from the customer service which was arrogant with me and unhelpful. Eventually it was solved by stopping to use datafeedwatch and using native shopify sales channels.

AtPerry's Healing Crystals
United States
Almost 6 years using the app
DataFeedWatch replied March 26, 2021

Hey,
I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.​

We already contacted you, helped fix the problem and refunded the money.

Is there anything else that we could do to turn this 1-star rating into a 5-star rating?

Best,
Milosz

August 14, 2018

Fantastic product and the staff are extremely knowledgeable especially Magdalena

Stringberry
United Kingdom
3 months using the app