Cin7 Core , 70 reviews

Overall rating
4
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited November 13, 2016

We migrated from Tradegecko to Dear Systems a few months ago, and have not looked back. Please see our review of Tradegecko for an idea of the frustration we had with them.

Dear Systems works well for our business. We have not had any major issues with the synchronisation process between Dear, Shopify and Xero, and when we have had small issues or queries, they have always been resolved very quickly. We actually even got to meet a Dear Systems expert in person, who was very friendly and knew exactly what the best solution was.

Mr Simms Wanchai
Hong Kong SAR
Almost 4 years using the app
June 22, 2021

Very good software. The best part is the team will look at enhancement requests for new features and add them into their development. Make's our life a lot easier...

Energize Health
South Africa
Over 3 years using the app
May 4, 2021

This app works quite well -- keeps inventory quantity updated, pushes Shopify sales over to Dear, allows me to bulk list inventory from Dear to Shopify. Features I wish it had: 1) a way to push over search engine listing previews. 2) a way to easily associate a Shopify purchase with an existing customer in Dear. If the customer enters their name or company slightly different than last time then a new customer is created in Dear. Not a big deal but somewhat frustrating if you care about customer purchase history. Overall, I'm pleased with this integration.

Electram
Canada
Almost 3 years using the app
January 17, 2020

Highly recommend this app - made our inventory tracking practically hands-off. DEAR has a seamless integration with Shopify, so we could easily track and audit our sales and inventory levels.

Perennial
United States
Almost 3 years using the app
April 12, 2021

Automating our processes and inventory systems was priority for us to help us focus on the areas of our business that matters. Working with Dear was so easy and the level of care and dedication by the account managers to help us determine our path with Dear was so very much appreciated. We're looking forward to exploring more that we can do with the platform.

earthYARD
Australia
Over 2 years using the app
April 21, 2021

We upgraded our inventory system from unleashed to dear two months ago. While it did take a little bit of learning initially, the saving Grace was our sale rep Kevin. He offered us daily one on one support with our questions and walked us through ever step of the way no matter how small the issue or question was. Every road block we came to always had a solution and we couldn’t be happier with the result of changing over. It has taken a lot of confusion and time off our hands. We couldn’t recommend Dear more.

Taken Care Of
New Zealand
Over 2 years using the app
November 17, 2017

Dear systems has worked excellently for us with Shopify. We have 3 shopify stores and Dear helps us manage the inventory across all and warehouse smoothly and efficiently. It integrates well with sales and refunds and everything is updated instantly.

Mr Simms Hk Limited
Hong Kong SAR
Over 2 years using the app
October 13, 2017

Really good system for the money. Helps good for complex bundles on my AR15 Parts site, AR15discounts.com

Ar15discounts
United States
About 2 years using the app
May 22, 2022

We have looked at a lot of inventory management systems and migrated from Tradegecko to DEAR. Extremely impressed with the product and system. It has a lot of manufacturing features that we do not use however for tracking purchase orders, bundles, composite products it is excellent. It is easy to duplicate products to quickly add or CSV can be imported. There is never going to be the perfect IMS for everyones business processes but this covers most of ours. We have suggested some improvments regarding batch actions via the web interface. Overall can recommend, no problems syncing with Shopify.

EcigZoo
United Kingdom
Almost 2 years using the app
October 30, 2014

DEAR is a top-notch system. For inventory geeks out there, this is the only system that - for the money - has multi-level BOM capability with auto-kit/assembly functionality. (TradeGecko, Stitch, Unleashed - none of those other systems offer that). That's huge if your store's products go through any sort of production, assembly or manufacture.

For those who have used the system for a long time, it didn't used to have the prettiest interface, but DEAR just went through a complete overhaul and it's now more powerful and much more pleasant to use on a daily basis.

If you're considering a serious system, this is the one for you.

Sugarlift
United States
Over 1 year using the app