Reviews (73)

Overall rating
3.5
Counts per rating level
  • 63% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 18% of ratings are 1 stars
December 15, 2023

I love Cin7 , it's such a great software to track my inventory, my sales, my stock transfers, my cogs... full of reports ...
very flexible tools, with a lot of integrated API connexion like Shopify and the customer service is amazing !

Horus X
France
Over 1 year using the app
June 22, 2021

DEAR really helped us integrate our inventory with Shopify. The cost is also very reasonable. Would recommend.

Wonderland Gift Shoppes
United States
Over 1 year using the app
April 5, 2017

As a small production company we have always struggled finding a system that works with us as our business grows. We have found that Dear is very user friendly and adapts easily to fit our specific brand. The support team has helped every time we need anything and they are always very quick and efficient with friendly positive attitudes.

We highly recommend this system to anyone looking to grow ...

Bmaybags
United States
About 1 year using the app
June 9, 2022

Great and robust system for handing our needs. Great intergrations. Support is good. Could be a bit better at timelines for meetings in general however when i really needed some help they made it happen so cant fault them really.

MyGamingDirect
United Kingdom
10 months using the app
May 2, 2022

I used to be major fan of this software. Our company has been using it since 2016. Since the company has been acquired by Cin7 support has really declined. We've had a critical support case open for 3 weeks and it is still not resolved. I have been unable to talk to a human. I keep getting fobbed off with "the technical team is working on it" "our technical director will call you" "the fix will ...

Country Trading Co.
New Zealand
Over 7 years using the app
Edited July 17, 2023

UPDATE 18/7/23: After being with DEAR from their very first year and supporting them from the beginning, we are now facing a huge increase in our monthly fee with short notice, so will be cancellling our subscription. Dissappointing service now they are Cin7.

Looked at quite few inventory systems before going with DEAR. Lot to like about it. The product upload from Shopify and subsequent ...

Fusion Multisport
Australia
Over 9 years using the app
August 17, 2016

By far the best inventory management system we have used to date! Easy to use and we don't have any problems!

Vapes Wholesale
United States
9 months using the app
August 17, 2016

Best inventory management app I have ever used! Great customer service!

Charlienoblejuice
United States
9 months using the app
August 17, 2016

Inventory management used to be the biggest pain before we started using DEAR. This app is perfect!

Vape Dojo
United States
9 months using the app
Edited November 5, 2021

DO NOT USE IF YOUR BUSINESS INVOLVES SALES TAX. There are two major issues with DEAR Systems: The first is that their system is simply not reliable when it comes to sales tax (and frequent changes made to their system often breaks any sales tax matching that was already set up). On MORE than one occasion, these sales tax changes has resulted in thousands of transactions that required manual ...

Pine Street Clinic
United States
Over 6 years using the app