Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.
Refine
-
By rating
thank you you guys!!! Anna is a very good customer service
p.s Loc, congrats for your marriage!!! wish you happy forever~
Hi Big Grade
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
I used this app to help me program calendar for specific products, found it a bit tricky to use and had an extremely mixed experience with their support team, however Anna was super helpful and sorted the issue immediately, thanks to her my calendar is working properly
Thank you for the fantastic review. We're thrilled to hear you're enjoying our DingDoong: Delivery + Pickup app. Anna is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Anna, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community!
Omega DingDoong: Delivery + Pickup
The support team Anna and Mike were unbelievably helpful in catering to the requirements of our business. They went above and beyond to help get the app exactly how we wanted. Couldn't be happier, thank you!
Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊
I recently had the pleasure of experiencing excellent customer. From the moment I reached out to them with my concerns, their team was attentive, professional, and went above and beyond to help me solve all of my problems.
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5 stars! 🌟
The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.
Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Very helpful customer support which is super nice to have when you have specific delivery/pickup needs.
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
Fantastic customer service. Look forward to using it! The team was very helpful and we believe the option will be great for our customers.
Was quick to reply with any problems I had with the app. Very helpful instructions and easy to understand!
Hi, it’s great to hear that you had a positive experience with the Omega DingDoong: Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗
great support from developer, had a few issues with getting it to work with another app, is all being sorted now thanks.
Hello there!
Thank you for your insightful comments. We will continue our efforts to meet your requirements and expectations in the future as well. Please contact us if you need any further assistance.
*Updated review*
After a few rounds of updates, support chats, and new core functions, the app is working amazingly. The Support team listened to my needs and suggestions and they implemented them fast.
It has really helped my online flower shop www.milenabouquet.com to do consistent flower sales. Our store relays 80% in this app for the flower delivery.
Hello there,
Thanks for the feedback!
I'm really sorry for the delay in supporting you, the time zone problem is the huge barrier that we need to find a way to overcome it.
Your theme is mostly custom so it needs to be added code to display correctly.
Thanks for your suggestions on setting up a rule for collections, we will consider and add it soon.
Regards,
Omega team support