Delivery Timer: Order Timeline , 85 reviews

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 8, 2022

Super easy and quick to install on the site. I had small technical issue and Dan emailed me back instantly and the problem was solved in less than 12 hours. Really pleased

Big Boutique
France
Time spent using app: 5 days
July 1, 2022

Gran Aplicación. Facilita mucho poder ofrecer tiempo estimados de entrega a los clientes. Encima es gratis.

Detoxify® España
Spain
Time spent using app: 2 months
June 28, 2022

So far so good, not sure if 500 clicks are enough. For such a small startup, you should have slightly more free view.

KLETTPACK
Germany
Time spent using app: 6 days
June 13, 2022

So, app didn't work on variations and disappeared. App also doesn't allow me to change text on visual from "dispatch" to "shipped" (US terminology). App allows custom placement, but I would need to turn off global option that the app is on?...how does that work? Text was too big for visual, so that means another css custom style sheet for handling that. Ultimately, I went with another app that worked out of the box and didn't disappear when variant was selected. Visual is great on this, but that's about it.

Cutler West
United States
Time spent using app: About 24 hours
LAUNCHTIP replied June 13, 2022

Thanks for the feedback Brett.

Regarding your queries, the strings are translatable from the settings menu. “Delivery Timer > Settings”

As mentioned previously, we are happy to position and style it for you. The “big date” can be made smaller or removed with some CSS and we are happy to provide that.

With Variants, you can’t currently set individual dates for specific variants. It does auto-hide if the variant is out of stock. Our demo shows the timer showing when you change variant so its likely an issue with your theme if it is hiding.

Feel free to re-install and reach out again if you want further assistance in the future.

Emily @ LAUNCHTIP

April 26, 2022

Great app and great support. Had some hiccup with the app but support was able to resolve it in a timely manner.

TeciSoft
Canada
Time spent using app: 11 months
February 10, 2022

This app is perfect and really easy to use. I love the visual timer and the way we can translate the text based timer on our own.
Moreover, the support is extremly reactive and helpful.

50 nuances de geek
France
Time spent using app: About 23 hours
February 8, 2022

cannot understand the etic they use on the usage fee as it seems it's more expensive then what really does

Pudaier Beauty
United Kingdom
Time spent using app: 2 months
LAUNCHTIP replied February 9, 2022

Hey Pudaier Beauty, thanks for your feedback!

Our pricing simply reflects the value we offer with Delivery Timer. It is outlined clearly on our pricing page and in the confirmation charge all our merchants accept before accessing Delivery Timer. We feel your 1 star review is a harsh reflection of this however we will take it in our stride :)

Whilst it can be a tricky concept for some merchants to understand, Delivery Timer results in increased conversions, helps to manage customer expectations and reduces customer service.

It’s these reasons alone that have allowed us to grow to 1,000s of amazing and wonderful merchants finding success with Delivery Timer.

Wishing you success with your store,

Chloe @ LAUNCHTIP

February 7, 2022

Very easy to use and the set up guidelines are easy to understand. It may get expensive though, in which case I may seek other options

Satin & Sox
United Kingdom
Time spent using app: 17 minutes
February 4, 2022

Much easier to set up than I expected. I have a lot of different suppliers with different shipping times, however, I was able to create custom rules for each one very easily. I also like the display style.

Monkey Bunks
Canada
Time spent using app: 11 months
February 2, 2022

Its really simple to use. And the support is really fast!
Would recommend to use the app in your shop...

vincitos
Germany
Time spent using app: 3 days