Reviews (73)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales by creating urgency, reducing cart abandonment, and increasing conversions through clear delivery time displays on product pages. They value the customization options for dispatch and delivery rules, including cut-off times. The app is noted for its easy setup, seamless integration, and simple design. Customer support is highly regarded for its responsiveness and efficiency in addressing inquiries and implementing features.

June 13, 2022

So, app didn't work on variations and disappeared. App also doesn't allow me to change text on visual from "dispatch" to "shipped" (US terminology). App allows custom placement, but I would need to turn off global option that the app is on?...how does that work? Text was too big for visual, so that means another css custom style sheet for handling that. Ultimately, I went with another app that worked out of the box and didn't disappear when variant was selected. Visual is great on this, but that's about it.

Cutler West
United States
About 24 hours using the app
LAUNCHTIP replied June 13, 2022

Thanks for the feedback Brett.

Regarding your queries, the strings are translatable from the settings menu. “Delivery Timer > Settings”

As mentioned previously, we are happy to position and style it for you. The “big date” can be made smaller or removed with some CSS and we are happy to provide that.

With Variants, you can’t currently set individual dates for specific variants. It does auto-hide if the variant is out of stock. Our demo shows the timer showing when you change variant so its likely an issue with your theme if it is hiding.

Feel free to re-install and reach out again if you want further assistance in the future.

Emily @ LAUNCHTIP

November 6, 2019

It does just what we needed it to do, I had an issue (operator error) with setup, but the developer offered quick support and resolved it. Thanks!

Lowbrow Customs, LLC
United States
About 19 hours using the app
December 21, 2023

The application is so good! I highly recommend it.

Beyond Chargers
United Kingdom
About 14 hours using the app
March 9, 2024

it doesnt work, I can't contact with support

b2b-Beautiona
Poland
4 months using the app
LAUNCHTIP replied March 11, 2024

Hi b2b-Beautonia,

We have checked your store and can see the timer is active and loading well.

We could not see any support tickets or request. We have reached out to you with confirmation of the above as well as some handy support guides to get you up and running.

If you require anymore assistance, simply reply to our support ticket. You can also reach our support from either this App Store Page or from within Delivery Timer.

Kind regards,

Chloe

January 27, 2022

App is great. Easy to use and exactly what i was needing. Dan from support team solved fast and efficiently some customs adjustments i'd asked to.

L E V I T A
Spain
About 4 hours using the app
July 1, 2022

Gran Aplicación. Facilita mucho poder ofrecer tiempo estimados de entrega a los clientes. Encima es gratis.

Detoxify® España
Spain
2 months using the app
March 10, 2023

The app does not work as it should, definitely needs some improvements. Poor, unhelpful support. More reliable apps are available at the better price.

Miss Denier
Poland
About 2 months using the app
LAUNCHTIP replied March 10, 2023

Hi Renata,

Thank you for your feedback.

Apologies that the app did not meet your expectations fully. Our support team did respond to your initial query regarding the hiding of the timer with a video demonstration. As you stated you had uninstalled the app, we closed the ticket.

Kind regards,

Chloe

December 30, 2020

I added this app to my store with no code needed. It took 10 minutes to set up my rules and change the colours to suit our shop www.henrybags.co.uk You are able to easily select what days you dispatch, cut off times and exclude days that you do not delivery or dispatch, both regularly or due to holidays.

Henrybags.co.uk
United Kingdom
About 1 hour using the app
November 29, 2021

Very good app to help with conversions and trust. It's also extremely easy to set up through the app dashboard. I like that there are custom rules so you can override the default settings for certain products. I had it installed, customized, and live in about 20 minutes. Very happy with this app.

Alpine Rings
United States
About 1 hour using the app
February 4, 2022

Much easier to set up than I expected. I have a lot of different suppliers with different shipping times, however, I was able to create custom rules for each one very easily. I also like the display style.

Monkey Bunks
Canada
41 minutes using the app