Reviews (243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced promotional features and user-friendly interface. It effectively handles complex discounts, such as stacking and automatic promotions, enhancing sales strategies and customer engagement with real-time pricing and countdown timers. The app supports diverse promotions at product and cart levels and operates smoothly once set up. The support team is also praised for their quick and efficient problem resolution.
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I tried this app and it didn't work. They reached out and supposedly fixed it, however today I've had 2 sales where people got their entire order for free due to some screw up with this app. Uninstalling, I'm done. Don't bother contacting me.
Customer service is the worst.
They send me text with childish content that doesn't seem like a businessman.
There is a high possibility that some problems will occur when installing the app.
Therefore, customer service is very important.
This app is not recommended.
If you encounter any problems and some errors occur, there is a high possibility that you will regret implementing the app.
We're sincerely sorry for the difficulties you encountered, especially with the integration with the Transcy app to help you with Japanese text and currency.
Your feedback is ...
Opted for them to instal the code, but they ruined my theme! My checkout button became disabled, so I lost sales all day. I reached out to customer serivce, but no one ever got back to me. In fact, I'm not sure if they ever finished installing the code because they never communicated with me. After two days, I gave up.
Hi there, as discussed in the many emails we exchanged the issue was caused by another app you had installed. As shown in the video we shared the issue is unrelated to our ...
I would love to be able to use this app seeing as Shopify somehow still doesn't allow stacked discounts, but in the few days I was running it on my site, there were multiple issues and no response from Support. Products that weren't included in my offers were getting discounted and customers were able to use discounts more than once, even though this is not what the settings on my offer specified ...
Hi there team Munk Pack,
Very sorry to hear that your experience has not been good. We are indeed supporting many, many new customers due to COVID-19. We're doing our best to ...
After installing: - Free gifts would not show up in the cart unless the page was refreshed. - When the free gifts did show up it would show the full price not that it was added to the customer's cart as a free gift. - Sometimes even at checkout the item would not be discounted or recognized as a free gift. - Paid for express installation of dynamic pricing and after a week there were no changes. ...
Hi there Michael,
Thank you very much for your detailed feedback. Very sorry to hear you had a poor experience setting the app up.
The setup on themes, including Turbo, with ...
This app has massive potential - I like the ideas it has and the interface it uses.
The problem is each thing I tried to do with it didn't work and I had to contact the support each time. I do not have time to wait around for fixes for rudimentary functions.
The product search function responded to every word in the term rather than the whole phrase, meaning a simple 3 word product title search ...
Hi there, thank you for your review! I wanted to provide some feedback since we have released a new version of the app last November which addresses some of the issues you ...
The app looks super interesting and has a lot of features. We installed it hoping it would help with our conversion rate but it has only caused us trouble. After asking for the support to install the Dynamic Pricing on our theme, we had a bug in our store where after adding a product to the cart, the load button keeps spinning, and also the cart is not being displayed correctly, no product is ...
Hi there, we'd appreciate it if you could remove this review immediately as it is both misleading and incorrect.
The issue you experienced (loading icon on add to cart button ...
First I have suffering from some problem. But Ninja has chat support to resolving the issues. So thanks Discount Ninja and all members for resolving my problems. Now I can go through paid plans. Thanks a lot.
Happy to hear our support team was able to help you get started!
Terrible platform. Very buggy and little to no customer service. Persisted with these guys for a week to get some simple items fixed. Fed up I Uninstalled their app per their help instructions and all their code is still everywhere. Asked for assistance and they went silent. STAY AWAY!
Hi there InkPop. Thanks for your feedback.
Discount Ninja has professional, round-the-clock 24/7 customer service. We help customers via chat, email and allow for scheduling ...
Seems like a good interface and some functionality on the free version. However it broke my cart process and meant people couldn't check out.