Reviews (61)

Overall rating
4.3
Counts per rating level
  • 61% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 20% of ratings are 1 stars
March 15, 2022

Doba is a good app but needs some changes. I have had trouble importing product. I was able to use Doba free for a little bit but during this time I had a lot of trouble with importing items. Also had to remove thousands of products because some only partially imported.

Shoppin' With Me
United States
About 1 year using the app
Doba Dropship replied March 15, 2022

Thank you for your feedback, and we apologize that you didn't have a great experience during your trial.

If you have are interested in giving Doba another shot, we would be ...

Edited September 11, 2024

A couple of absolutely necessary features:

1. Auto-fulfillment option. Once an order is placed, I would like Shopify to automatically send the order to the Doba App and then autopay via my credit card on file.

2. The ability to have items from my own store in the cart along with Doba-provided items in the order.

DoubleWave
United States
Over 1 year using the app
Doba Dropship replied August 14, 2023

Hello DoubleWave,

Thank you for your feedback and for highlighting the features you’d like to see!

Currently, orders can indeed be automatically sent from Shopify to the Doba ...

March 22, 2023

It was good , up and down , next time it will be much better, and thanks for your help on every level and taking mine call and explaining how it works , i am very pleased with the service .

Home & Garden Sales Direct
United States
12 months using the app
Doba Dropship replied March 29, 2023

Hello Home & Garden Sales Direct ,

Thank you so much for your feedback! We are always looking to improve, so your feedback is greatly appreciated. Please feel free to contact ...

April 13, 2023

Terrible! If you plan to advertise using Google, do not use Doba. They do not require their sellers to post their UPC or GTIN numbers for products. Without these numbers, you will get from Google a Misrepresentation Violation and your account will be Suspended! I have to start from scratch and find a new Supplier, reload all of my products and basically wipe out a month's worth of work. Then ...

Sweaty Runner Treadmills
United States
5 months using the app
Doba Dropship replied April 14, 2023

Hello Sweaty Runner Treadmills,

My name is Whitney Hopkins and I am head of support here at Doba. First, I want to thank you so much for your feedback! Second, I want to ...

December 27, 2023

There is no option to put in an FPO address, with no FPO option there is no way for me to use the platform. Called Customer Services and was on the phone for 2 hours to try to fix the issue and was not able to add the address. I kept getting told that they would call me back in 24 hours with an answer. I had to ask for an hour to talk to a manager, then the manager told me that she would talk to ...

Howell Family Tactical
United States
4 months using the app
Doba Dropship replied August 1, 2024

Hello Howell Family Tactical,
We sincerely apologize for the inconvenience you have faced with the FPO address issue. We understand how frustrating this must have been and ...

December 5, 2023

I get a 4 dollar free from doba and shopify i dont think its far that i already get a small percentage from this and you just take it away. Thats a ridiculous fee charge.

PetsUnited's Petshop
United States
8 months using the app
Doba Dropship replied August 1, 2024

Hello PetsUnited's Petshop,
Thank you for sharing your feedback. We understand your concern regarding the $4 fee. Our goal is to provide value to our users, and we apologize ...

March 30, 2022

The App is easy to use with a lot of products sent within many regions around the world, although limited based on your account tier. You are also assigned an account manager which you can contact anytime. The monthly price is quite high especially for those starting off and i wish the API was free for all tiers.. This would help automate product price as it seems to fluctuate randomly; I'm now ...

Modern Day | Furniture
United States
8 months using the app
Doba Dropship replied March 30, 2022

Hello Modern Day | Furniture,

My name is Whitney Hopkins and I am the Head of the Customer Relations Department at Doba. I am so glad to hear such great feedback from you ...

February 13, 2023

I've been with Doba for at least 2 years. The wholesale prices are mostly too high to make a good margin. Also, most suppliers they have on the platform are not fully vetted, it seems.
I have placed many orders, for them to be canceled due to the supplier not having the inventory, even if they say its in stock. When that happens, shopify takes out the fees such as processing and credit card fees, ...

Dakoda Goods & Co.
United States
7 months using the app
Doba Dropship replied March 7, 2023

Hello Dakoda Goods & Co,

Thank you so much for taking time to post your review. My name is Whitney and I am the Head of Operations and Business Development here at Doba.

...

Edited December 15, 2021

Doba has number of glowing issues. It needs to import weight of items for suppliers who ship by weight. It is missing as Fulfillment Service in Shopify. It seems to require you to manually add tags one a time before Listing to Store. It would make things easier to bulk add tags or collection if shop uses manual. Add an option to MSRP instead of Compare would be nice I would like to note that ...

Red Bargains
United States
2 months using the app
Doba Dropship replied March 7, 2022

Thanks for your suggestions!

Actually, we support bulk add tags, and you can contact our online customer service to understand how it works.
About your other suggestions, we ...

March 3, 2023

Doba is easy to use. You have to read the instruction and or watch the tutorial videos. Its kind of selfexplanatory if you do a little research and if you google how to fix an issue if you get stuck it will come right up. Its expensive but in the first week i did get a big sale. I dont like that there are no telephone numbers to speak to anyone . Doba should allow a certain amount of calls per ...

The Lovely Hen
United States
2 months using the app
Doba Dropship replied March 7, 2023

Hello The Lovely Hen,

Thank you so much for taking time to post your review. My name is Whitney and I am the Head of Operations and Business Development here at Doba.

I am ...