Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 2, 2024

Very satisfying experience with SANDY, very fast and also giving additional advise to success.

Much appreciated.
Guraque

Shopy Quick
Mozambique
About 2 months using the app
DSers replied March 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 11, 2024

Worked with Lucy today and she was absolutely amazing being a newbie I’m so lost but she was pleasant kind and very patient with helping me now I’m very happy I chose Dsers as my Dropshipping partner

Top Tech Shop
United States
11 days using the app
DSers replied March 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 11, 2024

Amity was the one who helped me solve my problem, super friendly and with total kindness, really a very good service from her and the technical support, 5/5

My Store
Peru
3 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Actually a really good app. I wish it had more of the items on AlieExpress but it has a lot and is really easy to use. Best part is the customer service is always helpful and available. Had a very helpful representative named Wendy today. Thanks again!

Tip: Don't delete your products after you import them. You'll likely need it again.

Merchix
United States
15 days using the app
DSers replied March 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2024

Very very helpful, thanks to one of your staff, Isla, helping and fixing my account. Getting ready to do my work and ready to change my life.

Jholidaygifts
United States
About 2 months using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 19, 2024

Hello - I always have a great experience. The support team is always fast and accurate with examples and assistance.

Wooshopty
United States
4 months using the app
DSers replied February 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited February 26, 2024

Aimee was amazing help! Thank you Aimee!

Plus Size Boho
Canada
9 months using the app
DSers replied February 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 24, 2024

Vivian was a great help! She was patient and helped me navigate issues I was having with my store's shipping process. She provided great customer service!

The Shaman Shoppe
United States
About 1 month using the app
DSers replied January 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 29, 2024

Sally was really fast to respond to my concerns and helped me to find a solution!!!

PLUSHLY
Greece
3 months using the app
DSers replied January 30, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Really happy with Holly! Great service.

Grønn Kapsel
Norway
5 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team