Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 10, 2024

I had issues with the bundle and i've got really helped. thanks a lot to be patient and polite.

cozysleep
France
About 1 month using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 24, 2024

Irene from the Dser support team was very friendly at all times and solved the problem for us in a minute! We are grateful for the support service provided!

HydroVita
Spain
About 1 month using the app
DSers replied February 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2024

I was unable to log in to my account and after couple of minute contacting Dsers help line via messenger, I was assisted by Nephele, who was supper prompt in response and extremely insightful. Within a couple of minute, Nephele has found the blockage and helped me to log in to my account again. Thank you Nephele, you are the best!

Wellness Central
Australia
6 months using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 21, 2024

I'm french and was in touch with Lennon.
It was a great experience : my "problem" was solved very very qucikly, Lennon understood immediatly and give my some very good advices. So happy to work with DSers & lennon ! Thank you the team !

Culture maquette
France
7 days using the app
DSers replied March 24, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 25, 2024

Great service from Aurora. Very happy with their timely responses and informative answers. Thanks aurora!

Alterra
United States
3 months using the app
DSers replied February 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 3, 2024

nice help and support from dsers is the best!!!!!

Family Care Boutique
Serbia
3 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Excellent customer service was provided to me by Jenny She was very friendly and knowledgeable. She answered all my questions quickly and clearly. She was also very helpful in resolving my issue.

shipmyneeds
Australia
3 months using the app
DSers replied January 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 6, 2024

I was assisted by Chrissy when I sought support via chat on DSERS. Not only was the service very fast, but she was also super attentive and solved my problem very quickly.

Supernova Store
Brazil
5 days using the app
DSers replied March 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 19, 2024

Got great fast service from Sherry:) She was great!

Wassup Paw
Canada
5 months using the app
DSers replied February 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 16, 2024

cynthia helped me out today. verry good comunication and fast help cant ask for better.keep up the good work

shopsalang
Belgium
About 1 month using the app
DSers replied February 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team