Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 15, 2024

A great experience, great supporting team, never hesitate to give you help 24/7,
I highly recommend DSers to use and go ahead and ask them anything you may need.

SoKoNoNo
Canada
3 months using the app
DSers replied January 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 18, 2024

The best customer service ever. Dealing with patience, the capacity of the heart is something invaluable. I love you with all my heart.

DIDCCI
Jordan
30 days using the app
DSers replied March 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 25, 2024

I had assist from Aimee and she was very kind and very helpful.

Vintz
South Korea
2 months using the app
DSers replied March 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 31, 2023

Eden helped me with a problem that I was unsuccessful in solving on my own. She understood the problem quickly and walked me through the steps (with screenshots) to tell me how to fix it! Thank you, Eden!

Sunshine Preppers
United States
9 months using the app
DSers replied January 3, 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 27, 2024

I appreciate the efforts and dedicated work of Lucia from DSers team..
Thank you for your excellent customer service..

RobusEvo
Australia
4 months using the app
DSers replied January 29, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 31, 2024

Very good app and Chrissy was a great and very friendly support agent.
I highly recommend DSers for a smooth and hassle free fulfillment process!

Rate My Gadget
United Arab Emirates
2 months using the app
DSers replied February 1, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 8, 2024

Adele was exceptional in providing assistance with my service queries. Detailed responses were given to every question, making the process clear and manageable. The professionalism and depth of knowledge displayed were remarkable, ensuring a smooth and efficient experience, specially for someone that just started with dropshipping like me. Highly recommended for anyone in need of comprehensive and skilled support !

VersaChic
France
About 20 hours using the app
DSers replied April 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 3, 2024

"Alicia" was very very helpful tonight. quick response, very friendly and excellent customer service.

Millie Margaret
United Kingdom
About 2 months using the app
DSers replied March 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 6, 2024

I was assisted by Chrissy when I sought support via chat on DSERS. Not only was the service very fast, but she was also super attentive and solved my problem very quickly.

Supernova Store
Brazil
5 days using the app
DSers replied March 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 10, 2024

I came back to my store after a long pause and experienced some issues with relinking bu Cynthia turned out to be of great help and we fixed what needed to be fixed. Thank you!

Pet Perks Hub
Poland
4 months using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team