Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 23, 2024

Irene from DSers support team what a great personnes, very helpfull, provided me with great customer service and help me resolve the problem i was facesing very fast. ;)

Le Bon Plan
France
3 months using the app
DSers replied January 24, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 15, 2024

Wendy helped me so quickly and so efficiently, I didn't knew we could link multiple AliExpress accounts to the same Dsers account. Thank you for the quick response.

Éco Pure
France
8 days using the app
DSers replied March 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 18, 2024

Very easy to use, fast and great support team, they help you with everything.

Divertir Brincando
Brazil
23 days using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 16, 2024

cynthia helped me out today. verry good comunication and fast help cant ask for better.keep up the good work

shopsalang
Belgium
About 1 month using the app
DSers replied February 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2024

I, a newcomer, am currently navigating through my work journey and cannot express enough satisfaction with the dedicated assistance provided by Lucia. With enthusiasm and professionalism, Lucia has been a reliable anchor, helping me overcome challenges and smoothly accomplish tasks. Lucia's efforts and support have truly enhanced my working experience, and I want to sincerely express my gratitude. Thank you, Lucia, for being a companion and a valuable support!

hypulchra
United Kingdom
2 months using the app
DSers replied January 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 6, 2024

I was assisted by Chrissy when I sought support via chat on DSERS. Not only was the service very fast, but she was also super attentive and solved my problem very quickly.

Supernova Store
Brazil
5 days using the app
DSers replied March 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 30, 2024

I was helped by Jully. Very efficient, patient and helpful assistance. I got a response almost instantly. very happy!

Adore Paws
Australia
4 months using the app
DSers replied January 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 26, 2023

Raphael did a great job helping me solve my problem! His response was quick and he fixed my issue within a few hours of me emailing him! He was a big help, highly recommended!

Pack Perfect
United States
8 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 5, 2024

Great customer support service. Sally was accommodating and integral to getting my shop up and running. I couldn't have done it without her.

Kamilah Beauty
United Kingdom
6 days using the app
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 2, 2024

Customer service was very responsive in a timely manner. I was able resolve my issue with there help. They walked me right through it. So I'm confident if this ever happens again I can fix it.

J. McCray Style Boutique
United States
6 months using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team