Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 8, 2024

Very very helpful, thanks to one of your staff, Isla, helping and fixing my account. Getting ready to do my work and ready to change my life.

Jholidaygifts
United States
About 2 months using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 3, 2024

Super application et excellent service client

Novara
France
6 months using the app
DSers replied March 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 11, 2024

Amity was the one who helped me solve my problem, super friendly and with total kindness, really a very good service from her and the technical support, 5/5

My Store
Peru
3 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 1, 2024

The service Blanca gave me was incredible, the education and how she treated me was incredible, they should give her a raise for doing a great job.

LuxeChoiseStore
Canada
About 2 months using the app
DSers replied February 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Villanelle was quick and concise. Exactly how I like customer service.

100Products
United States
3 months using the app
DSers replied February 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 5, 2024

Lucia ! Good Service ! Thank you !

Shop-n-dream
Canada
Over 1 year using the app
DSers replied March 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 10, 2024

I had issues with the bundle and i've got really helped. thanks a lot to be patient and polite.

cozysleep
France
About 1 month using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 8, 2024

Excellent customer service, all questions are solved quickly. Rin is an excellent specialist, thank you very much

VibeSoothe
United Kingdom
4 months using the app
DSers replied February 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 21, 2023

I had a problem with understanding how to change suppliers and Wendy solved the problem quickly and efficiently. She also showed me how to navigate through the system. Thanks very much for your speedy help, Wendy.

Western GQ
United States
About 1 year using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 27, 2023

When assistance comes at a perfect time, i find it from using Dsers Support, Blanca who supported me today has really went above and beyond and I and truly gracious and thankful for the help and support of Blanca, now I’m easily able to Navigate through Dsers platform with full understanding. Thank u

Livello
United States
4 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team