Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

February 5, 2024

DSers customer service from Selena helped me a lot, fast and effective work of her is beautiful.

PocketSphere
Russia
17 days using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 3, 2024

Super application et excellent service client

Novara
France
6 months using the app
DSers replied March 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 3, 2024

nice help and support from dsers is the best!!!!!

Family Care Boutique
Serbia
3 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 1, 2024

The service Blanca gave me was incredible, the education and how she treated me was incredible, they should give her a raise for doing a great job.

LuxeChoiseStore
Canada
About 2 months using the app
DSers replied February 3, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Fast customer support team, Thanks, Sandy!

FantaWave
United Kingdom
12 months using the app
DSers replied March 17, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 28, 2023

I had the pleasure of working with Selena and she helped me so much. She went the extra mile to help me and show me exactly what I needed to do. As a newbie on DSers, I didn't know much but she definitely made sure I was informed. She was patient and very kind. Thank you, Selena.

4EVERTulips
United States
3 months using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 7, 2024

I want to extend my sincere gratitude to DSers, especially to Jully, for their outstanding support. Jully's professionalism, patience, and dedication made my experience exceptional. She went above and beyond to address my concerns promptly and thoroughly. I highly recommend DSers for their top-notch service. Thank you, Jully, and the entire team, for exceeding my expectations.

BazarKom
United Arab Emirates
29 days using the app
DSers replied March 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 10, 2024

I had issues with the bundle and i've got really helped. thanks a lot to be patient and polite.

cozysleep
France
About 1 month using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 22, 2024

I get support from Chrissy, And I am very satisfied from her, She is doing great.

Eblonz
United States
5 months using the app
DSers replied February 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 27, 2023

When assistance comes at a perfect time, i find it from using Dsers Support, Blanca who supported me today has really went above and beyond and I and truly gracious and thankful for the help and support of Blanca, now I’m easily able to Navigate through Dsers platform with full understanding. Thank u

Livello
United States
4 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team