Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

April 10, 2024

Very helpful with my issue today . Thank you

3 Dragons Comics and Collectibles
United States
2 months using the app
DSers replied April 11, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 14, 2024

I was blessed to have Adele support me and she was a huge help answered all of my questions in a respectable manner and with speed thankyou so much!

Tomorrowstore.co
Australia
10 months using the app
DSers replied February 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 27, 2024

Honestly, this app is not like any other app at all. There is a high level service and if you have some issues, your solution will be solved immediately. It's wonderful, thank you from the bottom of my heart

Styl Store
Germany
3 months using the app
DSers replied January 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 26, 2024

Sandy was super patient and helpful. Glad I had her guidance

InfiniteEase
Canada
3 months using the app
DSers replied March 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 16, 2024

Sherry provided exceptionally high-quality responses and even more. The speed at which I received my answers was perfect! I hope to deal with this person again for my other requests! I highly recommend.

RioPaws
France
3 days using the app
DSers replied March 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 17, 2024

The support agent Sally helped me a lot today, and was very quick with the actions I needed, I really liked it, Thank you Sally

Erannas Magazine
Brazil
3 months using the app
DSers replied February 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 8, 2024

Isak was great with helping me solve my problem and could tell he tried his best.

NewGleams™
Australia
3 months using the app
DSers replied February 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

I had a issue with a charge and i talked to Lily and Blanca and they helped me get the issue sorted and were super helpful and polite.

My Store
United States
28 days using the app
DSers replied April 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 24, 2024

i like how quick they are with the response. Wendy was awesome, she helped me with my account in less than 5 minutes.

District Sunday
United States
About 1 month using the app
DSers replied February 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 6, 2024

Lucas was very helpful, nice , and patient with me. He was able to solve my problem. He shared some useful information, sending me links, screenshots of how i should proceed when i got stuck. He made sure my order was placed. My order needed mapping and i couldn't do it without his help.

Vivid Rose
United States
4 months using the app
DSers replied January 15, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team