Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

February 14, 2024

Wendy was very helpful, very detailed, and quick with her response and help she answered every question with ease.

Thanks Again Wendy

Jade’s Beaut’e Boutique
United States
24 days using the app
DSers replied February 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 19, 2024

Tiffany was really helpfull. Not only fixed my errors but also showed my how to fix the problem my self for future reference in easy steps. Thank you Tiffany!

Heart Beats
United Kingdom
5 days using the app
DSers replied March 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 25, 2024

Support agent Via was amazing. I had a little problem with my DSsers account and she solved it in no time, she answered really quickly too!! I am really satisfied with that!

ParfaiteSkin
France
2 months using the app
DSers replied January 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 30, 2024

I'm very happy with the support you provided me and im super happy you walked me through everything! very knowledgeable, fast response! I had a Great Coustomer experiance by Irene

Dove Pond
United States
4 days using the app
DSers replied March 31, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 23, 2024

Thanks to Lily!!! She just savedddd my life I had order while I was talking to her and that saved me money my check outs didn’t work!! FIVEEE STARS

Clickingpaw.com
Canada
6 days using the app
DSers replied February 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 6, 2024

Thanks to Lucy, Chrissy and Rfimp.

They responded very quickly because I needed some help with my Dsers account settings, Thank you guys for the great and fast help.

SolePaw
France
19 days using the app
DSers replied February 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 5, 2024

DSers customer service from Selena helped me a lot, fast and effective work of her is beautiful.

PocketSphere
Russia
17 days using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 22, 2024

Adele was very helpful. As all is new for me - She explained the pricing rule very bitterly. Thank you a lot!

Atriton Shop
United States
2 months using the app
DSers replied February 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 4, 2024

Exceptional customer support experience with Sherry! Prompt and courteous assistance resolved my issue effortlessly. Thank you for your outstanding service!

La Belle Travel Bags
United States
25 days using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 18, 2024

The best customer service ever. Dealing with patience, the capacity of the heart is something invaluable. I love you with all my heart.

DIDCCI
Jordan
30 days using the app
DSers replied March 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team