DSers‑AliExpress Dropshipping , 24,542 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
Refine
-
By rating
I had a hard time figuring out my shipping fullfilment and had to contact the customer service... and with the help of The incredible Alice, with patience like an angel and perfectly clear instructions, i was able to find out everything that was needed. Thank you Alice I learned a lot today and hope to be able to manage it alone next time.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lily from DSers helped me so much. Very informative and helpful for my needs. Thank you so much!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
If you're not using this App, are you even Dropshipping? I've had nothing but a great experience with DSers. I had one issue and was able to contact Blanca via Facebook Messenger; they were able to guide me through the process step-by-step and help me solve my issue very quickly. I highly recommend this app to anyone interested! Thank you, Blanca!!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Adele is really knowledgeable and efficient in solving my issues. She fixed my problems on manual order fulfillment and taught me how to prevent the same issues from happening again in the future. I'm very thankful!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I needed help and jully was very responsive and understanding, customer service is great. My support jully knew how to find my problems quickly and solved everything, thank you!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
This is by far the best dropshipping app out there. I had question and the support I got from Sylvia was fantastic. She answered my questions with humulity and gave me pointers on where to find necessary guide. Now I feel more comfortable paying for the plan. Thank you so much Sylvia
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Great costumer service that was given by Olivia, that provided me support with kindness and care. She even sent me screenshots for my optimal understanding. Thanks. Very satisfied:)
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Tiffany was brilliant today. Very polite, helpful, resourceful, fast, diligent and to the point. I am so grateful for all the help. Thank you so so much Tiffany. You are a true professional. Keep it up!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Sandy is just the best. she solved my problem so quick. Her patience and well detailed explanation needs to be studied. she is my favorite. i had great experience.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great customer service. I just spoke to Rin and my problem was solved with care.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team