Reviews (30,450)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 18, 2024

The costumer help service is great. Estefania helped me a lot. Thank you!

L’AnimalCheri
Portugal
About 1 month using the app
DSers replied October 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 16, 2024

Happy with the software. I had some questions and Raphael helped me very quickly thru the livechat. Appreciate his quick response

Dual Car Charger
Netherlands
24 days using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2024

Fui muito bem atendido pela Esfania, foi rápida e objetiva na resolução do meu problema, além disso é muito simpática e educada.

Tazmo Casa
Brazil
Almost 2 years using the app
DSers replied October 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2024

I would recommend this app to anybody who needs help. Lydia help me professionally, very knowledgable and courteous.

Yvonne’s Unique Gifts
United States
16 days using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 15, 2024

Chloe responded very quickly and understood exactly what I wanted. I'm so glad that I was able to solve the problem.

Hanora&Co.
South Korea
4 months using the app
DSers replied August 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Everytime i come with questions, they are so quick to respond and explain how to solve the issue thoroughly. I have been talking for a couple of hours with Blanca asking her all kinds of stuffs, and the quality of her replies hasn't change throughout the whole time.

BambooBotanic
United Arab Emirates
19 days using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

I want to thank Aurora for helping me resolving my issue.

Da' AJS Shop
United States
3 months using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 31, 2024

This is what customer service should be like. Lena was very professional,she was able to isolate my problem and give ma a fix that works. Great job Lena.

everythingcoffee.ca
Canada
10 days using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 9, 2024

I am satisfied. Great app, excellent 24/7 support and competent service - with compliments to Wendy :). I heartily recommend.

LoveBriks
Estonia
5 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 1, 2024

This has got to be one of the best chat help I have had in a long time. My help hung in there with me and never gave up plus left me with a bunch of information (screenshots) that I'm saving for the future.

CEW Store
United States
8 days using the app
DSers replied September 2, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team