Reviews (30,450)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 17, 2024

I want to thank Aurora for helping me resolving my issue.

Da' AJS Shop
United States
3 months using the app
DSers replied October 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 15, 2024

Chloe responded very quickly and understood exactly what I wanted. I'm so glad that I was able to solve the problem.

Hanora&Co.
South Korea
4 months using the app
DSers replied August 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 31, 2024

This is what customer service should be like. Lena was very professional,she was able to isolate my problem and give ma a fix that works. Great job Lena.

everythingcoffee.ca
Canada
10 days using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 1, 2024

This has got to be one of the best chat help I have had in a long time. My help hung in there with me and never gave up plus left me with a bunch of information (screenshots) that I'm saving for the future.

CEW Store
United States
8 days using the app
DSers replied September 2, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 24, 2024

I just spoke to one of the support staff named Blanca and she was able to help and answer every inquiries that I got. I was also informed that the currency in the "Find Supplier" page cant be changed. Anyhow, even though she can't express "emotions" as a chat support because I know thats going to be reviewed by a QA or her supervisor but she was good with her job. SALARY RAISE FOR BLANCA !!!! HHAAHAHAHAHHAHAHA

Takeaway
Philippines
About 19 hours using the app
DSers replied October 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 9, 2024

I am satisfied. Great app, excellent 24/7 support and competent service - with compliments to Wendy :). I heartily recommend.

LoveBriks
Estonia
5 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2024

I would recommend this app to anybody who needs help. Lydia help me professionally, very knowledgable and courteous.

Yvonne’s Unique Gifts
United States
16 days using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 16, 2024

Very good and helpful, thanks buddy

Autumn Treasure
United States
7 months using the app
DSers replied November 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Great customer service!! The representative (Celia) responded very quickly and handled my issue very professionally and solved it within minutes. Thank you team!

Maiki & Co.
United States
6 days using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 17, 2024

amazing work and support from team desr, great knowledge and never short of going the extra mile.

Hikkes
United Kingdom
5 months using the app
DSers replied August 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team