Reviews (30,450)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 10, 2024

I love the support we got from Aurora

Lilla Världen
Sweden
6 months using the app
DSers replied October 15, 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 22, 2024

great customer service, Rfimp was quick to answer my question and check my order issues. Very pleased with the service

Megan Boutique
United Kingdom
About 1 month using the app
DSers replied October 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Zina from customer service was amazing. Very helpful and patient.

Zina even gave me couple of good tips

Fashiva
United Kingdom
13 days using the app
DSers replied October 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

Vivian is the problem solver. You got a problem? She'll fix it!!

Bella Moda
United States
About 2 months using the app
DSers replied October 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 25, 2024

excellent customer service by zico.
help me faster & showed me steps to resolve my issue

unique collections online
United States
21 days using the app
DSers replied October 27, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Sandy was very helpful and resolved my issues quickly, very reliable.

Masons
United Kingdom
5 months using the app
DSers replied November 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 15, 2024

Super and trustfull instant online help chat - that solved a problem that had been a growing pain. Shopify did not know what to do. But DSers did! Instant reply and help.

Satan's Milk
Denmark
10 days using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 6, 2024

All i need is just a guidance to start...dsers gave so much information where i could learn almost everything... the only things to do now is to start...thank you so much and the customer service is just great....

ampastel.com
Malaysia
3 days using the app
DSers replied September 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 31, 2024

Very satisfy with service provided by Blanca at Dsers, today !

Antonioelectronic
United States
3 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 31, 2024

Today i worked with villanelle. And she helped me too much for fulfill my order. She was very helpful and patient with me through everything. Thankyou villanelle............

SHOPSUPERONLINE
Portugal
About 2 months using the app
DSers replied September 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team