Reviews (29,783)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

August 23, 2024

Colleen was the best support!!! everything works good! Thank you!!

Click Daily Deal
United States
About 1 month using the app
DSers replied August 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 3, 2024

Customer Service is the best specially Lydia!! Been trying to resolve my problem for hours and only Lydia helped me to resolve it. Communication skills are excellent!!

Fur-Ever Pet Zone
United States
About 2 months using the app
DSers replied August 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 1, 2024

The app itself is great, customer support even better!
Thanks Lydia

Nord Home
Switzerland
19 days using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 13, 2024

Chloe helped me out today with sourcing - it was a quick and easy process which helped resolve some issues. Very appreciative of the DSers team and their ongoing support!

Strapless Elegance
Australia
9 months using the app
DSers replied July 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 18, 2024

Neva was really helpful and soon reply, save lots time to resolve the question! Really appreciate.

Calla's Diary
Hong Kong SAR
5 months using the app
DSers replied July 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 27, 2024

Maria was very helpful and great ! Thanks

KEBRAS
United States
4 months using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 3, 2024

definitely essential for your shopify store! the customer support service is brilliant, extremely happy with my experience with DSER and to the gentlemen who helped me through the chat THANK YOU. He was extremely helpful and responsive. Outstanding. If your thinking about getting dser DO IT. Defo Recommend!

TwixTra
United Kingdom
5 months using the app
DSers replied July 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 24, 2024

Perfect for beginners with a low amount of orders. The customer service is just perfect, thanks to Coleen for her professionalism and kindness !

Les Pattounes
France
5 months using the app
DSers replied July 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 17, 2024

I am very satisfied with the support Lucy gave me. Lucy was very patient, polite and helped me resolve my issues. Thank you very much!

K-Glow
United States
About 2 months using the app
DSers replied September 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Je suis agréablement surprise de la prise en charge par tchat avec Selena. Elle s'est montrée très disponible, j'ai eu du mal à comprendre certaine choses mais elle a toujours répondu et fait en sorte que j'arrive à comprendre. Grâce à elle j'ai découvert des fonctionnalités que je ne connaissais pas et qui vont beaucoup servir à amléiorer mon business.
Merci pour le temps qu'elle m'a accordé et à sa gentillesse.
Merci à elle et au service client de DSERS, continuez comme cela !

Veilleuse de Nuit
Guadeloupe
11 months using the app
DSers replied October 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team