Reviews (29,783)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

November 1, 2024

Selena was courteous and prompt and solved the problem right away! Thank you!

YourBeauty
United States
10 days using the app
DSers replied November 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 21, 2024

I received excellent service from Agent Lydia.

Gmac Import
Chile
About 2 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 18, 2024

Amazing customer service.
The app takes some time to get used to, but their customer service is amazing. Would recommend.

galaxy-canvas
Australia
7 days using the app
DSers replied August 19, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Krystal was awesome! She helped me perfectly to solve all my issues

My Little Scientist
United States
2 months using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 15, 2024

I contacted support and Wendy was very good at solving my problem

FriendTails
Italy
28 days using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 1, 2024

Zico from the DSers support team did an amazing job with navigating me through a few processes. I'm grateful for his time, patience, kindness and teaching skills.

KC Visuals LLC
United States
11 days using the app
DSers replied October 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Raphael was a great asset to helping me start with DSers. Highly Recommend them for any and all questions.

Nell's Quality Goods
United States
5 days using the app
DSers replied October 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 6, 2024

So far I've had truly Amazingly awesome experiences with the help provided by Shopify and Chrissy did not disappoint thankfully! I got it done. Had to connect suppliers with products and variants and now I'm good to go!

Great Pop Deals
United States
3 days using the app
DSers replied September 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 15, 2024

Whenever I have a problem they always make sure they swiftly help me to resolve it, Chloe was such a big help and walked me through the steps to fix my issue.

Bag Genius
United States
3 months using the app
DSers replied July 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 11, 2024

Selina gave me a very good service, a lot of patience and she helped me a lot

FitFlex
Israel
About 2 months using the app
DSers replied September 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team