Reviews (30,464)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 1, 2024

selena , help me and guide very well
thanks

SMART DEAL HUB
United States
3 months using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 25, 2024

I’m happy with customer service from DSerst , specifically with Chloe. My problem was resolved promptly.

Mucen Store
Australia
About 2 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 31, 2024

I got the best service from Esfania, of course 5 stars <3

Jack´n Cody
Sweden
22 days using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 31, 2024

I had a problem with my order, I spoke to the live chat with MARIA and she was very helpful, she explained everything in detail and solved everything in less than 2 minutes, excellent service!!

SterillPro
Belgium
28 days using the app
DSers replied September 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Sandy was great! Thanks

neasysspecialtease
United States
Over 1 year using the app
DSers replied November 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 7, 2024

It was great to work with Dser's support team, especially Blanca, she helped me solve the problem quickly and also gave me helpful suggestions so that the problem would not happen again, it was great.

PlushSoothe Buddy™
United Kingdom
3 months using the app
DSers replied August 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Thank you to Hayley for so much amazing & nice guidning to me by explaining with easy way , your service was excellent! Thank you

Nasharsalin shop
Sweden
2 days using the app
DSers replied November 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2024

Positive interaction with Celia, she helped to solve my multiple store issue within an hour. Wasn't expecting to have it resolved till after the weekend. thanks for our help!

Urban Vibe Lights
Canada
17 days using the app
DSers replied September 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 15, 2024

I had the pleasure with speaking with Wendy about my problem i had and was resolved very quick and efficient. Would recommend talking with support about any problem you have. Thank you wendy!

Moyas
Canada
2 days using the app
DSers replied November 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 13, 2024

Adele is super helpful, knowledgeable, and great to work with. She was very patient and competently addressed my questions. She made the experience very pleasant.

Senior Discount Center
United States
11 days using the app
DSers replied November 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team