Reviews (29,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.
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Awesome little app for managing dropshopping. Had an issue today with an order spoke to Isak who resolved the issue straight away for me.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had a great experience with Sandy. She was of great help.
I hope we have more people like her.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am appreciative of Vivian for the exceptional help she provided. Her customer service skills are unmatched, making it the best experience I have ever had.
thank you
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Lena from the support team provided fast and efficient support. She quickly resolved my issue, ensuring that the order process went smoothly. I'm very satisfied with the service and the quick response time!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was looked after by Tiffany, who was extremely responsive, understood my problem in record time and found a solution very quickly.
Very efficient and professional!
Well done
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Celia is a 5 star DSers support agent! I am very happy and very satisfied with the professionalism and manner with which my issue was resolved by Celia. This is sooooo good! I can only recommend the App. Thank you so much Celia and DSers support system.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Wendy, thank you very much for your help, you are the best specialist. You answered all my questions politely and correctly, although I was slow at it, but still, taking me by the hand like a child, she brought me to the goal, solved all my questions. I give 5 stars for specialists like you. You are the best ❤️
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Really good service and problem solving by chloe ! <3
Great customer service
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I would definitely recommend this app to someone else. I was having test order issues with shopify, dsers and aliexpress. Zina was incredibly helpful in resolving my issue. Her expertise and patience made the process smooth and efficient. She took time to understand my problem and solved it thoroughly by giving me step by step instructions. I am grateful for her assistance and hoping to meet others like her if I don't get her assistance again.
Thank you Zina!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
to be honest for customer support Lydia was helping me and this was one of the fastest replies I got so far comparing it to other companies, also it was straight forward and helpful, appreciate your assistance!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team