Reviews (29,792)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

September 6, 2024

when i was having issues Lucy helped me alot and she took alot of time with pacience.
She was also ver profosional

Thanks Lucy

Smile Lightly
Switzerland
13 days using the app
DSers replied September 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Thanks Dylan for such a timely response, your support really helped me!

Beloved Gourmet
United States
13 days using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 17, 2024

Jesse was very helpful and help me figure out the shipping process and get things done

Fox’s Coffee Co
United States
3 months using the app
DSers replied July 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 24, 2024

Big thanks to Isak for walking me through some order related questions! Prompt responses and great service.

AURAVIE
Australia
20 days using the app
DSers replied August 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 12, 2024

Im new to dropshipping and find at times it can be overwhelming! Being beyond frustrated one evening, I contacted support.

I am absolutely blown away by the extreme patience and completely AMAZING step by step walk through that Wendy provided. Being new, it took me a long time to grasp what she was explaining and she stayed with me on live chat for HOURS until my issues were resolved.

I do not personally know Wendy but she could not have been more perfect! A million stars for her!!!!

Fairy Moss Dolls and Collectables
United States
14 days using the app
DSers replied July 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 17, 2024

i got some good and fast help from Vivian from dsers. very good, thank u.

Migrainehat
Sweden
5 days using the app
DSers replied October 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 2, 2024

Rita helped me through the whole process! She was fantastic!

Kitchen Kraftz Store
Portugal
28 days using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited September 27, 2024

Zico was very helpful and quick. He spent time researching the issue.

LunaAndHazel.com
United States
11 months using the app
DSers replied August 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2024

super amei o atendimento, a zoe foi muito bem educada e super prestativa. me ajudou muito

WOW-onlineshop
Portugal
5 months using the app
DSers replied September 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 30, 2024

Vivian has been a great help to me in giving me steps to properly fulfill my orders. Thank you so much!!!

Gifts By SweetSpirit
United States
2 months using the app
DSers replied September 1, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team