Reviews (29,803)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

July 26, 2024

I had an outstanding experience with Isak. He truly understood my concerns and provided swift, effective solutions to all my questions. Excellent service!!!

Lumi Lens
United States
4 months using the app
DSers replied July 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 19, 2024

Olivia was very helpful, quick to respond and friendly. She resolved my issue with placing an order through the Dsers App to AliExpress within a few moments. Thank you!

June and Seneca
United States
2 months using the app
DSers replied July 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 11, 2024

Had some trouble with changing shipping details, and I contacted DSers support with Selena— she helped me resolved it very quickly! Easy step by step instructions to solve the problem with instant responses. 5 stars!

Feinli
United States
3 months using the app
DSers replied July 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 24, 2024

The customer service was extremely helpful and informative!

lavishhairandbeauty.com
United Kingdom
4 months using the app
DSers replied August 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Zina was super helpful and very well prepared.
thank you so much <3
from Gaza ^^

Delivery Store
United Kingdom
9 days using the app
DSers replied October 22, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 14, 2024

Well, I was assisted by Sandy today and I have never been so well treated like she did. Very patient, extremely competent and polite.
I am new in this world and it was incredible her help. Made me understand a lot. I would say, Sandy was the best helper I have talked to. Congratulations on her and I hope she has a brilliant future. She deserves it. No words to thank her enough. Thank you Sandy, very much, you made my day!

Amitria Store
United Kingdom
26 days using the app
DSers replied July 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 13, 2024

Dear Villanelle, you are amazing, honestly. You helped me and solved my problems within minutes.

AURALISH
United Kingdom
15 days using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 16, 2024

As Always, Dsers's Ivan helps with anything we need to get back up an running in the correct direction, thank you!

The Best Store
United States
5 months using the app
DSers replied July 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 19, 2024

Chrissy helped me with a billing issue and held my hand during the process. I am so grateful for the time she spent with me. Excellent customer service.

Delightful Gifts Now
United States
5 months using the app
DSers replied July 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Luna helped me this morning to figure out some issues I had. She was patient, kind, knowledgeable, and accurate with her suggestions. She deserves 5 stars!

My Store
United States
2 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team