Reviews (29,803)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.
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Olivia was great! Patient and took the time to understand the situation. Problem solved within no time, troubleshooted and gave me a solution, that’s good service.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Celia was a huge help to me! She was attentive and very responsive! Thank you for everything Celia you do a very good job
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Vivian was helping me today I had numerous questions in catching up with DSers the app and the plugin. Since I had not been on in a long while. She provided me with full details on how to fix all my questions with screenshots and helpful texts. I highly recommend. I've used DSers many times and this was great! DSers is a simple way to organize your dropshipping business and fulfill orders.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you Holly, for your superb service, appreciate it and keep up the good work !
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Raphael was extremely helpful and help me accomplish exactly what I needed to do! Fast, efficient, and very effective!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I took about 6 hours trying to figure out my issue , I watched a lot of youtube tutorials and not one person showed how I could fix my issue.Thanks to the great help I just received i am one step closer to opening my store !VERY PATIENT AND VERY HELPFUL !!!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
assisted by Isak. Solved my problem in a minute. Thank you so much!!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Luna did a fantastic job helping me get back into my account. Very professional experience and she kept me from being frustrated as I have with other online assistance. She was fast and to the point - just like I like it! Thank you Luna!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I am working with Zoe to help me navigate DSers and how to contact suppliers. I am new to this and after hours of trying to figure it out myself i finally reached out and luckily got Zoe to help me. They have been very helpful and thorough with detailed instructions on my concerns. Very responsive. Thank you
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Customer service was a 13/10 with Chrissy.
Helped me out with everything i needed today.
Highly recommend. Thank you!!!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team