Reviews (30,450)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 21, 2024

Very happy with the service I received from Maria. Very friendly and quick in my problem resolution. I like it when my problem is solved quickly and accurately. I recommend the app. What I also like is being able to use FB for chat, it increases speed, because sending screenshots is much easier. Thank you Dser team, thank you very much, Maria! You allowed me to remedy the situation with great clarity! She also changed the language to accommodate me, because I am French :)

BELIEVV
Canada
5 months using the app
DSers replied July 22, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Excellent Customer Support from a Live Agent Zico!
Any situation solved instantly!

BubbléBee
Malaysia
About 1 month using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 13, 2024

Excellent support - A big thank you to Isak!

The customer service was exceptionally fast and efficient. A special thank you goes to Isak who answered every question professionally and helpfully. The entire service exceeded my expectations.

POXORA
Germany
4 months using the app
DSers replied August 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Great service! Vivian was very helpful! Answered all my questions on time!

My Store
United States
16 days using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 22, 2024

I got quick and accurate help on messenger from Lena.

Lepeto
China
About 1 year using the app
DSers replied August 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Zico was helpful and quick to answer questions.

The Artizan Shoppe
United States
About 1 year using the app
DSers replied October 15, 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 6, 2024

The support team is always willing to help as well as go above and beyond.

Lucy took the time to help explain with screenshots of the process!

Asher Oak
United States
2 months using the app
DSers replied September 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Precisei de suporte e fui muito bem atendida pelo Zico, que resolveu meu problema!

KD imports
Brazil
Over 1 year using the app
DSers replied September 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 3, 2024

Wow .. Very good Dropship i have never seen very fast support I give 5 stars

Candy4289
United States
27 days using the app
DSers replied September 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 25, 2024

Luna was of a great help and guided me for each of my questions. I am glad I had her to help me.

Mark & Mode
Australia
11 days using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team