Reviews (29,803)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

September 25, 2024

very fast respond and answer all my Q thank you so much.

ferrugs
Canada
About 1 month using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 7, 2024

Celia helped me figure out my issue. THANK YOU SO MUCH! This is amazing!!!!

The Laura Woodside's Shop
United States
22 days using the app
DSers replied August 11, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 28, 2024

I got very good service from Raphael thank you so much !

PixelBoy
Israel
About 1 month using the app
DSers replied September 1, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 19, 2024

Great App with a Great Team & " Holly Agent" in Specific.
Love you

Regalo
Jordan
4 months using the app
DSers replied August 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2024

Brilliant suport by Wendy at DSers support team. Thank you!

Tiny Explorers
Sweden
3 months using the app
DSers replied October 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 10, 2024

Excellent and professional service from Colleen, thank you.

Victoria Fashion
Oman
3 months using the app
DSers replied August 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 2, 2024

Lydia was a great help in getting me to finalise the set up of my shopify store through DSers. Guidance and assistance in finalising shipping and pricing rule really gave me the confidence to continue with my store.

Phoebe's Emporium
Australia
1 day using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 14, 2024

celia was just amazing thanks for the help and the patiance

MUGNET
United States
About 2 months using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 14, 2024

I was slightly confused by the process because I am very new to drop shipping but Ashley gave me a very thorough answer to my question and sent me other resources to refer to as well.

Wild Aspen Co.
United States
6 months using the app
DSers replied July 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 20, 2024

Great app with helpfull service, especially from Maria.

Calesani
Netherlands
About 1 month using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team