Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

April 3, 2024

Sherry was really helpful! Thank u!

Lojas do Porto
Brazil
4 months using the app
DSers replied April 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 2, 2024

DSers has been a game-changer for me! Managing orders from AliExpress is now a breeze, and the automatic syncing of tracking numbers to Shopify is a lifesaver. It's made my e-commerce journey so much smoother. Highly recommend!

Trendy Traverse
United States
4 months using the app
DSers replied February 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 2, 2024

Fui atendido muito atenciosamente pela Lúcia e agradeço por todo auxilio que me forneceu, resolvendo meu problema de forma muito gentil e prestativa. Parabéns você realmente me deu a solução que eu precisava! Show!

PlayUpStore
Brazil
9 months using the app
DSers replied February 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Been using Dsers for a long time and it is awesome. Their customer service is always on point. I was served by Emma today and she resolved my query within 5 mins. Now that's what you call efficient.
Would give it 10 stars if it was an option.

Kyōto home
United Kingdom
About 1 year using the app
DSers replied December 20, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 11, 2024

Un support client 5 étoiles et largement à la hauteur du service rendu !
Thanks Jenny !

Urban Corner
France
Over 3 years using the app
DSers replied March 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 18, 2024

A atendente Aurora Jones foi incrivelmente gentil, rápida e atenciosa comigo, resolvendo meus dois problemas, sendo que um deles eu estava a dias tentando resolver e não conseguia.
Parabéns e que sejam cada vez mais valorizados profissionais como ela, primeiro para que ela nunca perca essa vontade de fazer o seu melhor e segundo para os outros se inspirem nela para serem profissionais melhores!

Loja WA Mix
Brazil
9 months using the app
DSers replied March 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 24, 2024

I wanted to take a moment to express my utmost gratitude for the incredible support I received from the DSers team. Their commitment to providing exceptional assistance truly exceeded my expectations.

From the outset, the DSers support team demonstrated an unparalleled level of professionalism and expertise. Their prompt and detailed responses not only resolved my concerns swiftly but also showcased a genuine dedication to ensuring my experience was seamless.

Bargainz
Hong Kong SAR
3 months using the app
DSers replied January 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 5, 2024

Supper good customer service i got Neva, she just resolved my problem instantly

CleaBrush
Canada
About 1 month using the app
DSers replied March 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 28, 2023

Using this for while and sometimes I need assistance! In customer support guy name Rin He's so professional and knows how to handle the situation! 5 stars for him for helping me a lot and for the really quick responses!
thank you so much Rin!

Bleach Web
France
Over 1 year using the app
DSers replied January 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 14, 2024

Very good and helpful, happy to come back <3 Thank a lot for Blanca help me to solve the problem.

My Store
Australia
3 days using the app
DSers replied March 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team