Reviews (30,432)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 8, 2024

Very helpful resolved issue right away.

Jens Unique Shop
Canada
8 days using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Fui atendido muito rápido pelo atendente "Sans". Ajudou a resolver meu problema. Serviço rápido e ágil.

Loja Corato
Brazil
Over 3 years using the app
DSers replied October 30, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 1, 2024

If you can master it, there’s no app more convenient than this

Radiance Treasures Japan
Japan
3 months using the app
DSers replied September 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 29, 2024

Colleen's service at Desert is fast and excellent. I'm glad I work with them!!!

pearle
Israel
About 2 months using the app
DSers replied September 1, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 6, 2024

I'm delighted with the managers! everything is very cool and both times I received the best possible solution and explanation of the problem

My Store
Ukraine
About 2 months using the app
DSers replied August 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 22, 2024

Je suis extrêmement satisfait du service que j'ai reçu avec l'assistante de DSers. Elle a pris tout le temps nécessaire pour m'aider à résoudre mon problème. Elle a été super patiente et m'a guidé tout au long du processus pour que je puisse finalement résoudre tous les problèmes que j'avais.
Je lui suis très reconnaissant parce que ce n'était pas facile pour moi, mais elle a pris tout son temps avec beauoup de patience et de compétence"
Merci Lucy!

Luna Mondo
Canada
4 months using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 29, 2024

very good service and quick chat support. i got help from "Vivian" today.

SKNBODY
United States
3 months using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 27, 2024

Célia me ajudou muito, obrigado pelas explicações, tirou todas as minhas dúvidas. Recomendo muito o dsers enquanto não tem um fornecedor direto para os produtos, é um app que salva muito a nossa vida. Mais uma vez obrigado.

Riddle Flux
United States
9 months using the app
DSers replied August 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 9, 2024

I talked with Maria right now by messenger and she solved my problem in a few minutes. Im very happy with her way to help me being polite and friendly waiting for me to try to do what I needed and when I couldnt solve by myself I sent the email and password and she solved there. Thank you very much, Maria! If all people in the world was like you for sure today we will be living in a better place! :)

uomosofisticato
Brazil
8 months using the app
DSers replied July 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 9, 2024

I contacted customer service via Messenger. A service representative named Rfimp answered very quickly and solved the problem to my satisfaction

ELECTRO ONLINE
Israel
Almost 3 years using the app
DSers replied September 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team