Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

December 31, 2023

When I encountered a problem, I contacted support. There I met Irene, she was very kind and responsive to me, and also helped me solve my problem very quickly, for which I am very grateful to her!

The Empress Artwork
Germany
5 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 20, 2024

Sandy was a knowledgable, willing to put some efforts to solve the query, I like the Sprit. Thanks you!

The purpose store
India
4 months using the app
DSers replied February 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 2, 2024

Rahphael helped me a lot with my questions! He's a top person!

Loadout ™
France
3 months using the app
DSers replied April 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 13, 2024

Alice was super helpful, absolutely amazing. Many thanks

Elebax
United Arab Emirates
11 days using the app
DSers replied April 14, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 27, 2024

Very good Support by Isak. could help me solve my problem quick and uncomplicated

Plushy Park
Germany
About 1 month using the app
DSers replied January 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 6, 2024

Dsers has some excellent customer service. I spoke to Lily who answered all my issues in a timely manner whilst also giving screenshots to help me through each step. Brilliant.

Elysium Isle
United Kingdom
4 months using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 12, 2024

Bom dia estava com problema no meu pedido, e a Marry me ajudou muito bem super atenciosa e prestativa . só tenho a agradecer

Apse Shoes e accessories
Brazil
7 months using the app
DSers replied April 14, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

Sally was very helpful and fast. Also very friendly and nice. very good service!

thegalaxy
Norway
3 months using the app
DSers replied January 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 17, 2024

Thank you very much for the help Celia!! =)

schoppy.ch
Switzerland
6 months using the app
DSers replied April 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 17, 2024

Great app and thanks Sally for a great customer service.

MoeMoeKyun
Germany
4 months using the app
DSers replied April 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team